Question about Fly London Clothing Accessories
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Posted on Jan 02, 2017
SOURCE: The soles of both of
I THINK THAT NOT A PROBLEM WE CAN REPLCE THE SOLE F YOUR SHOES . WHEN DID YOU BUY YOUR SHOES IS IT STILL IN WARRANTY IF YES THEN APPROACH YOUR AUTHORIZED DEALER AND GET THE REPLACEMENT IF NOT , TRY APPROACHING ANY DEALER WHO DEALS WITH YOUR SHOES AND GET THE WORK DONE IT WILL BE CHEAP ONLY . IF YOU FURTHER NEED ANY HELP PLEASE CONTACT ME THANK YOU
IF MY ANSWER WAS HELPFUL PLS VOTE FOR ME :)
Posted on Dec 17, 2010
SOURCE: I purchased a pair of
I have found that a simple phone call can do wonders! Companies such as Hush Puppies has built a reputation which I am sure they want to uphold, so customer service and satisfaction is important to them. Their phone number is 1-866-699-7365 (M-F, 9:00 - 7:00). Here is a link to their site as well:
I highly suggest a phone call rather than an email. Simply explain what happened (and it wouldn't hurt to say something like "I am a big fan of Hush Puppies and have never had this problem before.") and offer a solution (i.e., you will pay to ship the shoes back if they will send you a replacement pair or fix yours). Companies are more receptive if you already have a solution in mind rather than just calling to complain and vent. And no matter how rude the person on the other end of the phone is, maintain your composure and be abrupt but polite. If the person is not willing to help you (even if they say they are sorry but there is just nothing they can do), ask to speak to the manager/supervisor. ALWAYS get the name (first and last) of the person you are speaking with and make a note of it. If the manager/supervisor does not assist you to your satisfaction then keep moving up the chain.
If after all your efforts they still say "no," then repeat their names and let them know that you are going to report them to the Better Business Bureau (or whatever version you have in your country). Don't be surprised if they change their tune!
Good luck and "walk on!"
Posted on Jun 24, 2011
SOURCE: Sole has worn off. Can
There are two possibilities, if the upper is in good condition and you really like the shoes. One is to find a shoe repair shop, the repairer will tell you if it is possible and what the cost will be.
The other option is to find a general store which sells stick on soles for shoes. With a little luck, you may find some which resemble the soles on your Nikes. If so, it is an easy enough cheap repair and should last for a while, but it will never be as good as the original. or a professional repair.
Posted on Aug 24, 2011
I have repaired several types of cycling shoes before. Unfortunately the repair parts are usually only available from the manufacturer.
BUT, have you tried returning them to the store? If that doesn't help, contact the manufacturer. They may send you another pair (happens frequently) or at least the repair parts to take to your local Shoe Repair shop.
Posted on Sep 10, 2011
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