Question about HP LaserJet 3300mfp All-In-One Printer

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How to set up scanner

I do not know how to get my HP 3390 to use scan functions.

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The home support page for your printer is here, and the setup and install instructions may be accessed from here. You can also download manuals here., so you can have the instructions in your system.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jul 29, 2009

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My hp 3390 is giving scanner error 6 message and this is following a power outage we experienced 02/09/2011. it wont scan, copy or send faxes though we can print and receive faxes. the scanner bulb moves...


this problem causes malfunction of CCD unit, observe that CCD unit moving both directions are not, its sensing the home position or not, even its crossing home position replace CCD, your problem will solve..Vinay...

Sep 05, 2011 | HP LaserJet 3390 All-in-One Multifunction...

1 Answer

Hp 3390 work with w7 64x in scan mode ???


Your 3390 will only scan by using the Windows scanning software, the HP solutions do not work on Windows 7.

This is how you can scan from your 3390, assuming you have been able to get it working for printing on your system.
  1. Click the Windows (c01367376.gif ) icon.

  2. Click All Programs .

  3. Click Windows Fax and Scan .

  4. Click New Scan , and then click Scan .

Feb 26, 2011 | HP LaserJet M2727 MFP Series PS

1 Answer

The HP 3055 network printer, connected to 3 dell inspiron laptops doesn't print...it says it's offline, even though the screen on the printer says "ready." I tried adding a printer profile and...


Hi there,
Check the IP of the printer, it should be manually assigned, if you are not confirmed,
  1. Press menu/enter .
  2. Use the or the > button to select Reports , and then press menu/enter .
  3. Use the or the > button to select Config report , and then pressmenu/enter .
  4. The printer exits the menu settings and prints the report.

Try re installing the printer software from the cd, or download the full version from the links below for your area
HP LaserJet 3050/3052/3055/3390/3392 Asia Pacific Full Software Solution

HP LaserJet 3050/3052/3055/3390/3392 Eastern Europe Full Software Solution
HP LaserJet 3050/3052/3055/3390/3392 North America/Western Europe Full Software Solution
(The full software solution provides print, fax and scan functionality. This software solution is the same solution as the Version 4.0 in-box CD that came with your HP LaserJet 3050/3052/3055/3390/3392.)
You can download Printer manual from the link below
Printer Manual
If you require more assistance in this regard feel free to reply to this post
Best regards-BA

Jan 20, 2011 | HP LaserJet 3055 All-In-One Printer

1 Answer

I have a hp laser jet 3390 and do not know how to scan a document to my computor so that I can e-mail it??


Place your document on the printer scanner. Go to control panel and click on your scanners/cameras icon. Choose your device. Change your settings and choose a location for your document to be scanned to. Choosing "desktop" will make the document easy to find to attach to your email. Open your email and type your message, then pick the paperclip icon and navigate to your desktop and click on the link to your document. It's now attached to your email for sending.

Jan 06, 2011 | Computers & Internet

1 Answer

My HP 3390 is leaving a line down the center of the page when I copy only How do I fix this. I have changed the toner cartridge thinking in may have been the toner but it is still doing it


Clean the scanner glass. I haven't worked on the 3390, but lift the scanner cover up and clean the glass and see if there is a narrow piece of glass to the left of the big flat bed glass. That is what's causing the line. Scrub it with a little glass cleaner. I bet you don't get the line when you use the flat bed single sheet scanner.

Sep 11, 2010 | HP LaserJet 3390 Printer

1 Answer

When trying to copy papers do not feed but if you scan they will


HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam ISSUE: How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam SOLUTION:
  • Clear the jammed media from ADF (HP LaserJet 3050, 3050z).
  1. Open the ADF cover plate. c01075161.gif
  2. Remove any jammed media with care.Take out the page gently. NOTE: Take care not to tear the paper. c01075162.gif
  3. Close the ADF cover plate.
  • Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).
  1. Open the ADF cover plate. NOTE: Check whether all packaging straps inside the ADF are removed. c01075163.gif
  2. Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside. c01075164.gif
  3. Lift the green handle, and rotate the paper picker until it is opened. c01075165.gif
  4. Gently remove the page without tearing it.If you feel resistance, go to the next step. c01075166.gif
  5. Open the ADF cover plate, and loosen the media gently with both hands. c01075167.gif
  6. When the media are stopped, pull the media out gently along the shown direction. c01075168.gif
  7. Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055). c01075169.gif
  8. Pull down the green handle. c01075170.gif
  9. Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur. c01075171.gif
  10. Close the ADF cover plate. c01075172.gif
Have a good day

Jun 22, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

HP3055 scanner not recognizing computer


yes please goto hp.com and there will be a tab that says support and drivers click on it then click on dowload software and driver downloads and download the HP LaserJet 3050/3052/3055/3390/3392 North America/Western Europe Full Software Solution
install it and then it will work. You will get either an hp director icon on the desktop or the hp solution centre.Open either one and click on settings then point to scan settings and click on scan to setup and in the new window make sure all the listed items should be on the right hand side(if they are not then please move them manually by selecting the item and pressing the right arrow button).
There are new patches and in the downloaded software there is a software called ocr which will help it work..If this still does not work could be a problem with the scanner bulb and if ur making a scan from the adf then the adf has a separate in built scanner glass apart from the scanner bed.If this does not resolve the issue call in to hp at 1800 474 6836 and we will either replace your printer or give you and upgrade or something like that.

Jun 15, 2009 | HP Color LaserJet 2600n Printer

1 Answer

Hp photosmart c4280 setup


Sounds like that printer/scanner has a problem right out of the box. I would consider talking that piece of hardware back for an exchange. It you have tried it on three computers then it is the printer/scanner and not you. 

Feb 20, 2009 | HP LaserJet 3390 All-in-One Multifunction...

1 Answer

Scanner Problem


The Laserjet 3050/3052/3055/3390/3392 FULL software version 4.0 (27 Mar 2007) for Windows Vista. Check out HP's download page or click the following for the US & EU version: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=1161389&prodNameId=114078
0&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=ma-38114-4


This should fix all your problems

Aug 27, 2008 | HP LaserJet 3055 All-In-One Printer

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