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Facebook account locked when opened a new account with same email

My wife opened a new Facebook account and she used my email address which she has access to as her primary email. Now it won't let me get into my Facebook account even though she changed the associated email address. How can I get into my account again? I tried to reset the password hoping to get a response from Facebook but no success. Any help?

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  • 8 more comments 
  • Anonymous Mar 12, 2014

    hack into account password find

  • Anonymous Mar 18, 2014

    Changed my password but want access my Facebook account password

  • Anonymous Mar 24, 2014

    cannot
    open new facebook account

  • Anonymous Mar 26, 2014

    Please help I want to delete three facebook accounts and start a new one

  • Anonymous Mar 27, 2014

    Not letting me on facebook

  • Marilyn A Cashmore
    Marilyn A Cashmore Mar 30, 2014

    new email address

  • Marilyn A Cashmore
    Marilyn A Cashmore Mar 30, 2014

    l dont want to delete anything on my facebook , can l have a new password

  • Anonymous Mar 31, 2014

    unable to open a new facebook account

  • Anonymous Mar 31, 2014

    I have added a secondary emailaddress to my google account but whenever I try open it it opens the primary email

  • Donald Pera Deane
    Donald Pera Deane Jul 27, 2017

    snyc the connections look me up Donald Deane MCSE,ASE,CPO Post more Info Hope this helps!!!

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G to http://www.facebook.com/help.php?topic=login and type in your problem.
Did Facebook send a message to your email when you tried to reset your password?

Posted on Jul 30, 2009

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Delete the account with the wrong ID and use the account with the correct email address.

Posted on Jun 30, 2013

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Write your answer...when i get to my facebook itd said it disbable plz help me

Posted on Jul 09, 2015

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Facebook.com/nestor.vallejos1

Posted on Dec 19, 2011

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We have one email account and I have just set up a facebook profile but now we can't access my husbands account


You can not have more than one facebook account. facebook doesn't allow that. I'm guessing you used one email address to create each account and the last one you created is the one that works. Well there is a way around this; get another email address for your husband. Use a different browser than the one you used to create your account. Have him create a facebook account with the new email address using the different browser. Then from then on you each use the browser you created your each accounts with. If you don't, eventually facebook will think you're the same person having two account and lock one of them down.

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I have changed my e-mail. Do I need sign up for a new facebook account?


Your primary Facebook email address is the address you use when you log in to your Facebook account.
Additional email addresses can be listed on your profile as well if you chose.
Changing, adding or deleting email addresses on your Facebook account is easy to do.

Log in to your Facebook account.
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Click on "General" from the list in the left panel of the Account Settings page.
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Somebody is trying to hack your FB account. Here's how you fix it: Try changing your email address linked to your Facebook account. Go to Facebook, then to account, then to account settings change email to a new email address. Facebook will then send you a confirmation email to your new email address inbox, follow link to confirm. Then go back to Facebook and go back to account, account settings and change the email to the new email address ...don't forget to remove the old (hacked) email address at this point.
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We want two seperate facebook sign ons but we have the same email address... we are husband and wife and we have had the same email address for years and neither of us wwant to change our email address


Sadly the only solution is to create a new email address for a different account, Facebook does not allow you to use two DIFFERENT accounts on ONE email.


If you are using gmail, it may be possible to register two different Facebook accounts as gmail can be displayed as two different emails. There is a solution for that here:

http://onhax.wordpress.com/2010/06/05/how-to-make-two-facebook-accounts-using-one-gmail-account/

However, I cannot speak to whether or not this information is reliable.

Apr 10, 2011 | Computers & Internet

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My wife and I share an email address. Can we have two seperate facebook accounts with one email address?


No, an email address is used to identify one - and one only - account on facebook. One of you will need to open another email account.

If you need a specific word or name in your email address, (example: jones@yahoo.com) try opening an account with another provider such as AOL. (example: jones@aol.com).

Anyway, facebook only allows one (specific) email account for each facebook account.

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1 Answer

I want to change the email address on my facebook account. Can you help me do that?


Login to your facebook account using the current email address and password. Click "Account" on the top right corner of the page and select "Account Settings", the "My Account" page will open up, in the middle of the page, you'll see
Name .............................------
Username .......................-----
Email .............................------
and so one, now look on the right side of the Email, you'll see "Change" in blue texts. Click it and enter your new email address in the space provided and click "Add New Email", another box will open up to enter your current password to verify that you are the real owner of the account. Enter the current facebook password and click "Confirm". You will receive a new mail from facebook on your new email address with a link to confirm. Open/login to your newly assigned email account and confirm. You are done, your new email address for your facebook has been changed.

If you need further help, let me know.

Good luck.


Thanks for using FixYa.

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Get another email address.
http://gmail.com
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Settings --> Forwarding and POP/IMAP
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If you do open an account; make sure you make a note of the email address and the password somewhere, as it's easy to lose passwords for accounts you don't use often.

Then, of course, you open your facebook with your new gmail account email address.  Job done.

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1) Create a new email for you wife.
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Cheers

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Using her account send an email to facebook technical support. You will probably have to open a new account. They are the only ones that can solve the issue without you having to open a new account.

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I have actually never heard of what you are describing before, and I have been a gmail user for years, well, matter of fact since it started.

If she uses her own separate email account, not a sub account of any kind, that will resolve the issues.

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