Question about Gateway MX6920 Notebook

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Laptop willnot power up. I have checked the ac

Laptop willnot power up. I have checked the ac power adaptor. What else could be wrong?

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  • Gateway Master
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Hi,
It could be the battery which is at fault, take the battery out and try to boot it on AC power only.
Please post back with the results.



Good luck.

Posted on Jul 29, 2009

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  • Master
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The adapter could be faulty or your battery pack may be completely dead, last solution would be to change the power supply

Posted on Jul 29, 2009

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You said laptop is working fine if just using the battery,that means that there is nothing wrong with the battery itself. Can yu please try to connect the laptop directly to the power outlet without using the battery just for the mean time,remove the battery and connect the AC adapter directly to the power outlet then power on the laptop,if nothing happens,that means that there is something wrong with the AC adapter itself or the power port on the laptop.
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Firstly remove the battery and disconnect the A.C adaptor. Press and hold the power button for 30sec and then reconnect them back and check.

Check the port where u connect the A.C adaptor pin if the light is glowing then need to reseat the RAM and the Hard drive of the laptop (Compartments located at the bottom of the laptop)
If still not comming on then Hardware issue take it to local store.

But if the port where u connect the A.C adaptor doesnt have light then
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I have a HP dv7 laptop it does not work with the ac adapter but worked with the battery, whenever it is working with the battery and the ac adapter is connected it shuts down.


Remove the battery and plug the ac adaptor in check wethere the light on the port where you connect the ac adaptor glows or not, if no then check the wethere the ac adaptor is getting warm or not after you plug it in for few minutes if not then ac adaptor has to be replaced.
If the light on the port is glowing then it is likely that the power supply of the notebook has gone bad as it is not able to switch to ac adaptor or the port where you connect the ac adaptor to the notebook has a short circut when the acadaptor pin is connected , better try with a different ac adaptor to be sure wethere the issue is with ac adaptor or the notebook.
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hi thanks for using fixya!!

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Take out the battery from your laptop. Now hook up the ac adaptor to the laptop and if it stays green then you know your battery is bad but you also want to make sure you can get your laptop to turn on. Hopefully it will turn on with only the ac adaptor hooked up to it.


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