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Hi , i see you have a logitech mouse , this is a very common error logitech has, the Mouse Wire , is broken unfortunatly ,if you still have warranty and slip , try returning it , that should work. Thanks
This is a difficult one to answer so lets go through it. You have a M305 thatrefuses to work and your OS says is returning an error. You've quite rightly checked the Logitech site and found out that it appears to be a common fault as many people are reporting the same issue. Logitech have not resolved the issue.
All the above are valid reason for retun to the vendor for replacement/refund.
However you WANT to replace a M305 (a model with know issues) with ANOTHER M305 which will have the same issues as Logitech have not resolved the problem.
I will have to think long and hard before giving a definative reply.
Go to the device manager and uninstall both units. power down the pc, hook up the hardware and reboot. Make sure when yu uninstall the hardware that you do not check the box that says uninstall the drivers. You want to keep the drivers intact. When you reboot with the hardware attached, windows will read the hardware and reinstall the drivers. If you are connected to the web, windows may even ask to search online for the most up to date drivers, let it.
I got a used MX3200, got the mouse working right off, but no keyboard. This solved my problem: with the wireless mouse working took out the keyboard batteries, pressed connect button on the receiver, replaced the keyboard batteries, pressed connect button on the keyboard. Voila!
have you tried downloading a newer driver for your computer? you might have to find drivers for both the mouse and your key board. make sure your numlocks is on for the keyboard to work, and make sure that in your control panel under hardware and sound check their for your mouse connections.