Question about HP 373314-001 - HP Multibay II 8X Laptop DVD-ROM Drive DVD Drive

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The notebook only loads CD-RW drives. It should load DVD-ROM

Hi,

My DVD stop working. on the device manager I can only see CD-RW drives loaded. I unstillaed the devices. remover and replace the DVD ROM player and stil does not recognise DVD contents however it reads and writes to CD. Compaq nc6120 using windows XP.


Thanks for your help

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  • RICCARDOP Aug 14, 2008

    into my hp nc 6120 cd-r or cd-rw work fine but dvd are unreadable !

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6 Suggested Answers

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SOURCE: optiarc dvd rw ad-7561a ata driver

weird. Try using Windows System Restore to revert back to before installing dameon tools. You can try installing it again but I would re-download just to be safe. It it happens again you might want to try alcohol 120% instead.

Posted on Feb 21, 2009

gambit3rogue
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Make sure you have the correct drivers, in most cases one must renew the drivers or should I say update the drivers.
Here is a link to get them just click on the proper Windows you are running:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3177435&lc=en&cc=us&dlc=en&submit.y=7&submit.x=4&lang=en&cc=us

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Posted on May 30, 2009

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SOURCE: hp CD\DVD rom not reading CDs, but is reading DVDs?

cd/dvd rom is probably not working ,try using a lense cleaner disc if that doesn't work it's cheap enough to just install a new drive DVD/Rw as they are about £20.00 new.

Posted on Jul 30, 2009

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SOURCE: DVD Drive ...missing?

I HAD THE EXACT SAME PROBLEM THIS WORKED!!!!!! This information is excellent but if you get to the point where you can't find the upper and lower filters and you go to your BIOS and that don't help and yet your DVD/CD ROM still physically works but the computer doesn't want to acknowledge it then try this it is FM......Make sure you have a DVD ready..... goto your Control Panel....System.....Device Manager.....place Your DVD in the Driver then Right Click on... Disk Drives....Click.... Scan For Hardware Changes...........It Worked for me when none of these things worked like I said FM....

Posted on Dec 26, 2009

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1 Answer

I have an Acer Aspire 5332 and the CD-Rom/DVD Drive (Optiarc DVD RW AD-7580S ATA Device) is not working properly...every time I put a disk of any kind (i.e CD/DVD/Game) it doesnt recognize it and load


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Click on Start, Run, and type regedit and press Enter
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HKEY_LOCAL_MACHINE

SYSTEM

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Reboot your computer

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