Question about HP 373314-001 - HP Multibay II 8X Laptop DVD-ROM Drive DVD Drive
My DVD stop working. on the device manager I can only see CD-RW drives loaded. I unstillaed the devices. remover and replace the DVD ROM player and stil does not recognise DVD contents however it reads and writes to CD. Compaq nc6120 using windows XP.
Thanks for your help
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Posted on Jan 02, 2017
weird. Try using Windows System Restore to revert back to before installing dameon tools. You can try installing it again but I would re-download just to be safe. It it happens again you might want to try alcohol 120% instead.
Posted on Feb 21, 2009
Make sure you have the correct drivers, in most cases one must renew the drivers or should I say update the drivers.
Here is a link to get them just click on the proper Windows you are running:
Hope this helped
Good Luck =)
Posted on May 30, 2009
cd/dvd rom is probably not working ,try using a lense cleaner disc if that doesn't work it's cheap enough to just install a new drive DVD/Rw as they are about £20.00 new.
Posted on Jul 30, 2009
SOURCE: DVD Drive ...missing?
I HAD THE EXACT SAME PROBLEM THIS WORKED!!!!!! This information is excellent but if you get to the point where you can't find the upper and lower filters and you go to your BIOS and that don't help and yet your DVD/CD ROM still physically works but the computer doesn't want to acknowledge it then try this it is FM......Make sure you have a DVD ready..... goto your Control Panel....System.....Device Manager.....place Your DVD in the Driver then Right Click on... Disk Drives....Click.... Scan For Hardware Changes...........It Worked for me when none of these things worked like I said FM....
Posted on Dec 26, 2009
Tips for a great answer:
Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders
This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps you
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