Question about HP PhotoSmart C4385 All-in-One Printer

1 Answer

Scanning How can I scan so that the file goes to my computer and not my husband's?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 51 Answers

One would need to know more about your setup. Is the machine on a network? Simplest solution attach the machine to your computer...

Posted on Jul 29, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

IBM Travelstar usb 2.0 - when connected to pc get error msg - problem with drive need to scan - WILL scanning ERASE FILES THAT ARE STORED ON THE usb drive


the scan is just a program reading the files and folders either in the computer or storage device
normally it is done by the security program ( windows fire wall) or what ever program you have installed
it reports on any problems found and waits for your decision
if you run a system check, that is different as it will rectify any program faults as it goes not files or folders
it is always advisable to scan usb sticks when installing as that is a favourite way that hackers get into a computer
although the usb stick may be in your control all the time , downloads from your own computer can transfer a problem via usb stick
As for your concern---scanning will not change any files or folders but will report on any faults to you

Dec 31, 2016 | IBM Computers & Internet

1 Answer

Can not scan pictures- says operation could not be completed (error0x00000015) the device is not ready


Issue

Your product released before Windows XP, Windows Vista, or Windows 7, and HP has not released drivers that support scanning for your product.
You have not installed the available HP software that includes scanning.
You are troubleshooting a scanning problem and need a quick workaround until you resolve your issue.

Windows XP
Follow these steps for the Windows XP operating system.
Scanning with Paint
To scan a document using Paint in Windows XP, follow these steps:
NOTE: Before you begin, make sure that the product is connected to your computer.

Click Start , point to All Programs , point to Accessories , and then click Paint .
Click File , and then click From Scanner or Camera .
Make any desired setting changes.
Click Scan .

Video of scanning with Paint
The following video demonstrates how to scan with Paint.
If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube .
hide
Features available with WIA drivers
The following scan options and file types are available when you scan with WIA drivers:
Scan Options
Color picture
Grayscale picture
Black and white picture
Black and white text
Custom Settings

Contrast or Brightness adjustment
Resolution (75 - 4800 dpi, within the limits of the scanner model)
Picture type (Color, Grayscale, Black and White)

Supported file types
.bmp - Bitmap Image File
.jpg - JPG Image File
.tif - Tagged Image File
.png - Portable Network Graphics File
.pcx - Paintbrush Bitmap Image File
hide
Experiencing Scanning Errors?
If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English).
Workaround
Perform the following steps if you are unable to scan directly from HP Solution Center in Windows XP.

Click Start , and then click My Computer .
Double-click Local Disc (C:) .
Double-click Program Files .
Double-click HP .
Double-click Digital Imaging .
Double-click Bin .
Locate and double-click one of the following files. You will only have one to choose from.
Hpiscnapp.exe
Hpqscnvw.exe
This will launch the HP Scan application.
Select New Scan , and then change any desired settings to the scan.
Click Accept to save the scan to the desired location.
Follow these steps if you need to save the scan as another file type, such as a .PDF:
Right-click the recently saved file to open it in another application, such as Microsoft Word.
Save the new scan as the desired file type.

Jul 21, 2011 | HP Photosmart C4150 All-In-One InkJet...

1 Answer

My HP 5300 C scans the items but when I try to open them they look like colors are missing. This happens on both black and white items and color items. What I get are shades of purple?


For Precisionscan scanning software, delete HPCCOPY files and reinstall the scanning software.
  1. From the Windows Desktop, select Start , Find , and Files or Folders .
  2. Type HPCCOPY.* in the Named box and C: in the Look In box. Click Find Now .
  3. When the files appear, select all the HPCCOPY files; right-click and select Delete .
  4. Reinstall the HP scanning software.
  5. Shut down the computer, cycle power on the scanner and turn the computer back on. The error should no longer occur.
For Precisionscan pro scanning software, delete HPIPCOPY files and reinstall the scanning software.
  1. From the Windows Desktop, select Start , Find , and Files or Folders .
  2. Type HPIPCOPY.* in the Named box and C: in the Look In box. Click Find Now .
  3. When the files appear, select all the HPIPCOPY files; right-click and select Delete .
  4. Reinstall the HP scanning software.
  5. Shut down the computer, cycle power on the scanner and turn the computer back on. The error should no longer occur.

Feb 01, 2011 | HP ScanJet 5300C Flatbed Scanner

1 Answer

Scanning error 2101 scanning to smb file


you have to have a user name and password set up on the computer you are scanning to then you set that up in the address you set up on the copier.

Mar 25, 2010 | Kyocera Copystar CS-1820 Black and White...

1 Answer

HP PSC 1510 The "start scanning" button on the all-in-one does not actually start the scanning. The power light flashes but then goes solid. An uninstall and reinstall of the software fixed the problem,...


Scan the scan using the scanning software, the printer buttons are useless.
For example in paint shop pro go to file, acquire, TWAIN, get page. The HP Scan software will start and make a preview of the page. Then press scan to get the page on the editing program.

Oct 28, 2009 | HP PSC 1510 All-In-One InkJet Printer

1 Answer

I can't figure out how to scan multiple pages to one file


Hi There !!

Thank you for choosing fixya.com

It is possible to scan different batches scanned from the ADF into one PDF file. When loading more pages in the ADF after the first realm is finished, it asks if you want to continue scanning to the same file. After that, it will continue scanning to the same file. However, this feature can be selected in the Adobe Acrobat application itself. From HP software, if we load the paper after one realm of paper in the ADF is finished, it will scan the second realm to a different file. If you want to continue scanning to the same file, you need to have either Acrobat Exchange or Adobe Acrobat installed on the computer. Adobe Reader will not provide this feature. After installing either Adobe Acrobat or Acrobat Exchange, perform the following steps to scan pages to a single file:
  1. Make sure your scanner is turned on.
  2. Start Acrobat Exchange or Adobe Acrobat.
  3. Put the document into the scanner (usually face down on the scan bed).
  4. In Adobe Acrobat, click File , then Import , and Scan .
  5. Select the device and whether you are scanning a single- or double-sided document.
  6. The scanning software opens and the scanner completes a preview scan.
  7. When the preview scan comes up, make any adjustments you would like, including selecting the area you want to appear in the final scan.
  8. Click Scan . This will get the final scan into the computer.
  9. Your scanning software should take you back to Adobe Acrobat.
  10. In Adobe Acrobat, you should see a small window asking you if you want to scan another page. If the document you are scanning has more than one page, click the Next Page button. If this is the only page, click Done .
    NOTE: Scanning multiple pages causes each page to append to the previously scanned page. If you have multiple pages, but want them to be in different files, click Done after each page to create separate files.
  11. When you have scanned the last page, click Done on the window described in step 10.
  12. Your scanned pages will open in Adobe Acrobat. Scroll through to make sure that everything is there.
  13. Click File , and then Save As to name your file and save it.
Still unable to figure out, How to do this? Here are some tutorial on HP website that might help.

http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=120&prodSeriesId=1161389&prodTypeId=18972&supportTaskId=23095


Hope this would help.

Regard's
Anurag Shukla

Sep 04, 2009 | HP LaserJet 3055 All-In-One Printer

1 Answer

HP 1410v all-in-one scanner won't work


Please follow the steps given below to scan from other applications.

Windows XP:
==========

Scanning from Microsoft Paint:
======================
1. Click Start, click All Programs, click Accessories,
and then click Paint.
2. Click File and then click From Scanner or Camera.
If this option is not available, Please let me know.
3. If more than one image source is connected, select the
HP all-in-one product and click Next. The scanning software
will appear. Preview the image by selecting Preview,
or click "Scan" to scan the image directly into Paint.
4. The image will open in paint for editing and/or saving.

Using Windows Image Acquisition (WIA)
=============================
Verify that the all-in-one product power is turned on and the printer cable is properly connected.
1. Click Start.
2. Click Control panel.
3. Click Scanner and Camera Wizard.
Follow the Scanner and Camera Wizard instructions to scan images to the computer.
If it is possible to scan from any of the above methods, try to scan from HP schortcut File and get back to me with the results.

Scan Shortcut:
===========
1. Search for the file hpqscnvw.exe
2. File should be available in the following location
C:/Program files/HP/Digital Imaging/Bin folder
3. Create a shortcut on the desktop and double click the same
to activate the scanner and try scanning.

Windows Vista:
===========

Scanning with Windows Photo Gallery
====================================
1. Click the Start ( ) icon.
2. Click All Programs
3. Click Windows Photo Gallery
4. Click File and then click Import From Scanner or Camera
5. Click Import
6. Click Scan

Scanning with Windows Fax and Scanning
=======================================
NOTE: This feature works only with Windows Vista Ultimate,
Windows Vista Business, and Windows Vista Enterprise.
1. Click the Start () icon.
2. Click All Programs.
3. Click Windows Fax and Scanning.
4. Click New Scan.
5. Click File and then click Scan.

Scanning with Paint
====================
1. Click Windows.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.

Scanning from Shortcut File
============================
* Click on the Windows logo to access the start menu.
* Click on Computer.
* Double click on C:\drive icon.
* Double click on Program Files folder.
* Double click on Hewlett Packard or HP folder.
* Double click on Digital Imaging folder.
* Double click on the bin folder.
* Locate the hpqscnvw.exe file and double click on it.

Vishwanath V U

May 19, 2009 | HP PSC 1410v All-in-One Printer

2 Answers

Canon ir3200 not scanning


We Need to re flash hard drive with system software upgrade

Dec 05, 2008 | Canon imageRUNNER C3200 Copier

1 Answer

Scanning


Hi,

There could be a communication problem between the All-In-One and the PC.

1. Check bi directional communication:
=============================

Scan from WIA:

For Windows 2000/Me/98
To isolate the issue I suggest you to try scanning from Imaging for Windows which will scan from the all-in-one product using TWAIN software instead of the HP software.

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2.Click Start then Click Programs then Click Accessories then Click Imaging.
3.From the Imaging application, click File, and then click Select Device.
4.Select the HP all-in-one device from the TWAIN source list.
5.Click File, and then Acquire Image.


For XP:
1. Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2. Click Start.
3. Click All Programs.
4. Click Accessories.
5. Click Scanner and Camera Wizard.
6. Follow the Scanner and Camera Wizard instructions to scan images to the computer.

For Vista:
Scanning with Paint
1)Click Start(Windows LOGO ) on your computer
2)Click All Programs.
3)Click Accessories.
4)Click Paint.
5)Click File and then click From Scanner or Camera.
6)Click Scan

Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise.
Click Start(Windows LOGO ) on your computer
Click All Programs.
Click Windows Fax and Scanning.
Click New Scan.
Click File and then click Scan.

Scanning with Windows Photo Gallery
Click Start(Windows LOGO ) on your computer
Click All Programs.
Click Windows Photo Gallery.
Click File and then click Import From Scanner or Camera.
Click Import.
Click Scan.
If you are unable to scan using the above methods, please proceed to the next step:

2. Check USB cable.

3. Uninstall and reinstall th All-In-One software:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=90792&lc=en&cc=us&dlc=en&lang=en&cc=us


If the issue still persists please post back so that i can assist you further.

Thank you

Pradeep Paul.

Mar 20, 2008 | HP Officejet 4110 All-In-One InkJet...

Not finding what you are looking for?
HP PhotoSmart C4385 All-in-One Printer Logo

29 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...