Question about Whirlpool Duet 3.8 cu. ft. Front Load Washer

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My whirlpool duet control lock light is on and the machine will not do anything. I have held the end of cycle button for several seconds and even turned the breaker of all night hoping to "reset" it.. no luck.. please help!

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This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.

Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.

Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.

These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 30, 2010

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I have unplugged the machine and plugged it back in and restarted, just like when a computer needs to be reset/cold boot.

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Describe your Whirlpool Duet GHW9150P Front Load Washer Problem the control lock button is on


Hello & Welcome to FixYa


This is a common issue with Whirlpool Duet washer however; your whirlpool duet washer needs a reset to resolve the control lock problem. Press and hold the END OF CYCLE/CYCLE SIGNAL button for 15 seconds to reset the control. Please get back to me if you have any other questions.


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Control lock light is on and will not do any other functions..will not start or anything.


Hello & Welcome to FixYa


This is a common issue with Whirlpool Duet washer however; your whirlpool duet washer needs a reset to resolve the control lock problem. Press and hold the END OF CYCLE /CYCLE SIGNAL button for 15 seconds to reset the control. Please get back to me if you have any other questions.


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I have theGHW9150W1 and the control locked light is on. Can't get it to clear or let me do anything. Ideas??


Hello & Welcome to FixYa


This is a common issue with Whirlpool Duet washer however, your whirlpool duet washer needs a reset to resolve the control lock problem. Press and hold the END OF CYCLE /CYCLE SIGNAL button for 15 seconds to reset the control. Please get back to me if you have any other questions.


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Mar 10, 2011 | Whirlpool Duet GHW9150P Front Load Washer

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There are 2 dashes in little window and the control locked light is on but the machine wont do anything i have tried unplugging it but cant find the manual to reset it if thats what needed


Push & hold the “end of cycle” for 3 seconds. I am pretty sure it is written right beneath the button. (electronic timer) This would be the lower right hand button held down for 3 seconds.


Thanks for using FixYa.

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I have a Whirlpool Duet Sport (model #WFW8400TW03) that shuts down when I press start. There are no error codes and the last cycle ran with no issues. The door is shut and seems secure. I can find nothing...


I had the same problem. My control lock was on without the status light on. To unlock the controls I Selected and held END OF CYCLE SIGNAL button for at least 3 seconds. The lock/unlock control status light never indicated the locked position, yet my washer now works. NOTE: Select and hold END OF CYCLE SIGNAL button for 3 seconds to toggle between lock and unlock.

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1 Answer

My washer is locked. I unplugged and plugged bach


holding the end of cycle button is the control lock,not the door lock. Check to be sure that the control lock light is off--if not, hold end of cycle button again till control lock light goes off.

I've given up on the door lock after a few years fighting it, and researching. There is a solution on fix-it that may work--if it is computer(mother board I think they call it)--and not door lock mechanism. I've read many posts from duet owners that replaced door lock mechanism just to have it be a soldering problem with the "mother-board" that makes the machine "think" there is a door lock failure.

Here is link to a fix-it post I used today to get my machine open and retrive clothes it has held hostage for several days:
http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed

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Control Locked light is on...


OMG!! I just held the button at the end of cycle signal for about 3 seconds and the light went off! Now my washer is working!

Ok Yankee

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Flashing Control lock light


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