Question about Sony Cyber-shot DSC-T20 Digital Camera

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DSC-T20 Sony Cyber Shot Camera that vibrates like a cell pohne. The vibration does not allow for a good picture it all. Could it that the anti vibration system of the camera goes into a full mode trying to counter act normal vibration, but can not stop itself? It is the second time that it happens. This time I was on a boat taken pictures and movie clips. my wife elbows were on the surface of the boat, souposibly to stady the picture and maybe the vibration transmited through her body activated the anti vibration system of the camera and now it can not stop itsel. I have taken the battery out and replaced it with a fresh one etc., but that did not work! Is there any advice?

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I thought it's free of charge?

Posted on Aug 27, 2009

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Hi!
The problem you have is a faulty image stabilizer. It's a well known problem in these cameras. It's a hardware fault and I'm afraid you won't be able to fix it yourself. Usualy it requires the lens unit to be replaced. You should contact your local Sony service center or me at toms.safranovs@gmail.com - I give the best prices. ;)
I work in a Sony service center.

Hope this helps!

Tom

Posted on Jul 29, 2009

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DSC-T20 Sony Cyber Shot Camera that vibrates like a cell pohne. The vibration does not allow for a good picture it all. Could it that the anti vibration system of the camera goes into a full mode trying to counter act normal vibration, but can not stop itself?
It is the second time that it happens. This time I was on a boat taken pictures and movie clips. my wife elbows were on the surface of the boat, souposibly to stady the picture and maybe the vibration transmited through her body activated the anti vibration system of the camera and now it can not stop itsel. I have taken the battery out and replaced it with a fresh one etc., but that did not work! Is there any advice?

Posted on Aug 24, 2009

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Dsc-t20 digicam, are problem while the open the camera is shaking or vibrate................are question is what is the good sulotions???


Sony has discovered that some DSC-T20 Cyber-shot cameras sold in the United States may experience an issue with abnormal internal vibration and an inability to properly focus and take pictures.


For cameras affected by this issue, Sony will provide free repair until July 16, 2011.


This issue affects some of the following DSC-T20 cameras sold in the United States:

  • Pink or Silver cameras with serial numbers between 500001 and 525350.

To setup the service under the know issue, please call Sony customer support center at 800-784-6726.

Please click hear to view the Sony's Announcement regarding the issue.

Thanks for understanding. I hope this information enough to get the Camera fixed.

Please let me know if you require any additional help.

Apr 15, 2011 | Sony Cyber-shot DSC-T20 Digital Camera

1 Answer

Vibrating and rattling from inside and shakey pictures


I'm sorry that the Camera is vibrating. Sony has discovered that some DSC-T20 Cyber-shot cameras sold in the United States may experience an issue with abnormal internal vibration and an inability to properly focus and take pictures.

For cameras affected by this issue, Sony will provide free repair until July 16, 2011.


This issue affects some of the following DSC-T20 cameras sold in the United States:
  • Pink or Silver cameras with serial numbers between 500001 and 525350.

To setup the service under the know issue, please call Sony customer support center at 800-784-6726.

Please click hear to view the Sony's Announcement regarding the issue.

Thanks for understanding. I hope this information enough to get the Camera fixed.

Please let me know if you require any additional help.

Dec 27, 2010 | Sony Cyber-shot DSC-T20 Digital Camera

1 Answer

MY CAMERA VIBRATES WHEN I SWITCH IT ON


Hi!
It's faulty stabilizer. The lens unit has to be changed. Contact your local Sony service center, but if they ask too much, you can contact me at toms.safranovs@gmail.com and I will give you a good price.
I work in Sony service center.

Tom

Jul 10, 2009 | Sony Cyber-shot DSC-T20 Digital Camera

2 Answers

My dsc-t20 is vibrating; where is the free repair for serial #2534876?


Hi MR S Anand Please Call THE Bleow address
Of
AND PLEASE VOTE FOR ME........
Ahmedabad


Sony India Pvt. Ltd.
Parth Complex (ground floor)
Swastik Cross Road, Navrangpura,
079-26464415,26460838

Jun 02, 2009 | Sony Cyber-shot DSC-T20 Digital Camera

2 Answers

Viberation


Sony has a recall for this problem due to defective lens. Call Sony directly and they will repair it free.

Nov 03, 2008 | Sony Cyber-shot DSC-T20 Digital Camera

14 Answers

Vibration when using the Sony Cyber-Shot dsc-t20


Well, it seems that this is either a manufacturing defect or a defective/sub-standard part being used in the product. It would do Sony well to address this problem immediately so that all of us Sony lovers would continue to believe in their products. If this can be solved via a firmware upgrade then I hope Sony can guide us through it.

Feb 22, 2008 | Sony Cyber-shot DSC-T20 Digital Camera

3 Answers

Vibration problem


Sony has recently discovered that with certain units of its "Cyber-shot" DSC-T20 digital still camera, a symptom may arise in which the camera body may vibrate when it is powered on, due to a mechanical failure affecting the lens, and it prevents the camera user from being able to shoot.
To ensure customer satisfaction, Sony will provide a free repair service when this symptom occurs within certain units covered by the serial numbers indicated in the serial number validation box below.
We apologise for any inconvenience this may cause. Your understanding and cooperation would be much appreciated.
Symptom and cause
The camera body may vibrate when powered on, due to a mechanical failure affecting the lens. This prevents the camera user from being able to shoot.
Applicable model
Digital Still Camera "Cyber-shot" DSC-T20.
How to check the model name and serial number
The model name and serial number are indicated on a sticker located at the bottom of the camera.
Applicable serial number
To determine whether your DSC-T20 camera purchased in Asia Pacific region may be affected, click here to validate the serial number.
Model Name Area Serial No. Range Unit DSC-T20/B AU2 2257001 - 2501900 5,050 DSC-T20/P AU2 2258851 - 2485700 4,700 DSC-T20/S AU2 2261851 - 2501500 7,650 DSC-T20/W AU2 2265751 - 2502100 7,650Period of free repair service
From 17th July 2008 to 16th July 2011.
PLEASE NOTE these serial numbers are applicable to ASIA / PACIFIC check your own country sony website if your serial number is applicable as different regions will have different serial number for the DTS -T20, hope this helps

Dec 24, 2007 | Sony Cyber-shot DSC-T20 Digital Camera

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