Question about Dyson Vacuums

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My dyson cordless V6 is operating intermittently .It works for a few seconds shuts off .if i press the machine it repeats the process

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  • Contributor
  • 17 Answers

Clean filter and disconnect any attachments and try
If the vacuum still cutting power change battery

Posted on Nov 14, 2017

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  • Dyson Master
  • 35,614 Answers

Could be battery or charger trouble

Posted on Nov 13, 2017

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

Dysonteam
  • 167 Answers

SOURCE: My dyson DC16 constantly shuts off even when

Hi its Darran at Dyson.

From your description of the problem, it sounds as though there is a problem with the battery.

Your DC16 will have been supplied with a 2 year guarantee. If it still within this period, please contact our Helpline on 0800 298 0298. However if your machine is no longer covered, a replacement battery can be purchased via our website at www.dyson.co.uk/store.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 20, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: when i put the filter

    Hi there,

    I'm sorry to hear you're having difficulties with your DC25. So we can resolve your filter issue for you as quickly as possible, it's probably best if you get in touch with us directly.

    You can call us free on 08002980298 (UK), or 1988MYDYSON (US). We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Sep 30, 2011

    • 6 Answers

    SOURCE: My dyson shuts off after just a few seconds of run time.

    This is (unfortunately) common with DC16 --- check to see if the red lights flash when it stops -- this is the "no filter" warning shut off. I have been living with this problem for about 3 years. Fix: remove the main filter (blue flexible plastic thing) -- note the small cylindrical metal magnet near the bottom --- it is not close enough to the sensor (sensor is buried in plastic body) . Try folding some paper and wedge it behind the filter to force the magnet closer to the sensor -- this can be done but required a bit of patience.

    Posted on Feb 19, 2015

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: Recently purchased a Dyson V6 Cordless Vacuum, which has fallen several times now. Since the last fall when pushing down on the power button the noise is intermittent. Why is this?

      Hi Julia, it's Jack at Dyson.

      Just to make you aware, accidental damage resulting from a drop or a fall would not be covered under your Dyson warranty, so please take care to avoid this wherever possible.

      If your Dyson V6 pulses on and off when you hold the trigger down, the motor is signalling that something is blocking airflow from passing through the machine. There could be an obstruction inside the floor tool, wand or bin inlet - but it's also worth checking the flap inside the bin inlet. The flap opens and shuts to prevent debris from escaping, but it's possible it could have jammed shut when the machine fell. Our video guide may help:

      If you'd like further assistance after giving this a try, just call the Dyson Customer Helpline to speak with our experts. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Posted on Jun 25, 2015

      emissionwiz
      • 76649 Answers

      SOURCE: Dyson cordless v6 vacuum keeps shutting off. Fully charged. Max button off.

      I would suspect the battery pack is defective.

      Posted on Dec 30, 2016

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      My Dyson v6 motorhead vacuuem shuts off intermitently. How do I fix this


      Hello, this is Ava with Think Crucial.

      There are a number of reasons why your Dyson cleaner shuts off intermittently. First, it maybe due to a battery of the cleaner. Make sure that the power cable is properly plug to the power and seated properly from the unit while charging. If you find that the battery isn't charging at all, you may need to replace the battery. Second is to check the MAX button of your cleaner. If the button lights up and flashes when your Dyson keeps on pulsating, press and hold the power button and depress the MAX button to turn off the function. You may need to do it for a few times to get the hang of it. Third is to check for any blockages or clogs in the attachments. Look down through the tube and check to see if there are clogs on the sweeper end or if the roller is tangled up in fibers. Clean the roller brush are if it it's necessary. You may need to empty the dust bin of your unit as debris can build up in hard to reach places. Lastly, cleaning the filters may fix the pulsating of your cleaner. Remove the filter and rinse it with cold water and air dry it for 12 hours. Don't use detergent when washing your filters. If the pulsating doesn't go with the given quick fix, I suggest to contact Dyson for further assistance on this.

      You can purchase a wide variety of high quality Dyson replacement parts for your Dyson vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

      https://www.thinkcrucial.com/search?type=product&q=dyson+v6

      I hope this was helpful.

      Ava B.
      Think Crucial Customer Care
      http://www.thinkcrucial.com/

      Dec 17, 2016 | Dyson V6 Motorhead Bagless Cordless Stick...

      1 Answer

      My Dyson v6 animal vacuum won't charge


      Hello. I have the same problem as Shelly. My Dyson will not charge. When removed form the charger the LED light flashes a few times and then stops. The motor does not run at all. When the machine is returned to the charger the same thing happens. LED light flashes , then stops! The power supply from the mains plug is live. Any ideas please? From Eleanor O'Neill.

      Oct 04, 2016 | Dyson V6 Animal Bagless Cordless Stick Vac

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      My Dyson V6 has stopped working; green lights illuminate but no power???


      Hi there, it's Jack at Dyson.

      I'm sorry to hear you're having difficulty with your Dyson V6. To help you resolve this, we'd need to take a few further details to help us pinpoint the cause of the issue.

      When you have your machine fully charged and easily to hand, please get in touch with the Dyson Customer Helpline. We'll be able to talk you through some simple diagnostic checks. If a replacement part is needed, we'll be able to confirm whether or not this is covered under our free 2-year cordless parts and labour guarantee.

      You can reach us on 1-866-693-9766 (US), 1-877-397-6622 (CA) 1800 239 766 (AU), or 0800 298 0298 (UK).

      We'll look forward to speaking with you.

      Feb 26, 2016 | Dyson Vacuums

      1 Answer

      Recently purchased a Dyson V6 Cordless Vacuum, which has fallen several times now. Since the last fall when pushing down on the power button the noise is intermittent. Why is this?


      Hi Julia, it's Jack at Dyson.

      Just to make you aware, accidental damage resulting from a drop or a fall would not be covered under your Dyson warranty, so please take care to avoid this wherever possible.

      If your Dyson V6 pulses on and off when you hold the trigger down, the motor is signalling that something is blocking airflow from passing through the machine. There could be an obstruction inside the floor tool, wand or bin inlet - but it's also worth checking the flap inside the bin inlet. The flap opens and shuts to prevent debris from escaping, but it's possible it could have jammed shut when the machine fell. Our video guide may help:

      If you'd like further assistance after giving this a try, just call the Dyson Customer Helpline to speak with our experts. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      Jun 25, 2015 | Dyson Vacuums

      1 Answer

      Canister / the head on my machine starts then once you start to vacuum 30 to 90 seconds in shut off / push head reset repeats / have dis assembled no obstructions Thank you


      Hi there, it's Jack at Dyson.

      I'm sorry to hear you're having difficulty with your Dyson canister's cleaner head working intermittently. We're keen to take some further details, as to help resolve this we would need to know exactly which Dyson canister you own.

      If you can call us when you have your machine easily to hand, our experts will be happy to talk you through some simple troubleshooting check to determine which part is causing the issue. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

      We'll look forward to speaking with you. If a repair or a replacement part is needed, we can also confirm if your machine is still within the Dyson guarantee period.

      Feb 21, 2015 | Dyson Vacuums

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