Question about The Learning Company Just Grandma and Me (CGM3744AE) for Mac, PC

1 Answer

Living Books Hi. I got my granddaughter a Living Books CD called Grandma and Me which has a date of 1997. I'm assuming that it doesn't work well with Windows XP and it keeps shutting down after we play it for about 4 or 5 minutes. She loves this CD and I would like to know if there is anyway to make it compatible with Win XP. If you can help, I'd appreciate it. Thanks...Grateful

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 328 Answers

Well, first thing to see if the cd is scratched up. If it looks ok, put the cd in and do not play it yet. Go to My Computer and see the cd in the drive. Right click on the cd drive and go to Properties. Here you might see something that says "make compatible for" or something similar. Choose Windows 95 and try the CD. If it still does not work, repeat the Properties thing and change the display setting option to 256 color or 8 bit. If that fails, change it to Windows 98 and try it. There is a way to get it working. If you are lost, already, I can send you an illustration of this procedure. Good Luck

Posted on Nov 23, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Wont load windows

Boot the computer and press F8 until you get into the log-in options screen. First attempt to retore the system to an earlier date. If that doesn't work, Scroll down to Command Prompt and hit enter. Type in chkdsk /r and let it check the disk for errors. If that doesn't fix it you can either boot off of the XP cd and get into the recovery console and use the FIXMBR and FIXBOOT commands to repair the master boot record, if that is the problem, or download a boot cd like BartPE which has disk check tools on it. If none of that works it could be a hardware issue like bad memory of a device driver. Last solution if above does not work might be you have to reinstall Windows.

Aug 10, 2011 | Hannspree HannsNote SN10E11WUF Netbook

1 Answer

When i try to print something it doesn't make anything.Sometimes it works.What i do wrong?

Verify the printer is installed correctly. Make sure the drivers for the printer are up to date by downloading the newest ones from the printer's manufacturer. Also, make sure all connections to the printer are tight, meaning they are plugged in correctly and are not becoming disconnected. If the connections are fine and the drivers are up to date, reinstall the printer. Assuming the operating system you are using is Windows, go to Start->Devices and Printers-> then right click the printer and select uninstall. To reinstall, insert the CD that came with the printer and follow the instructions on the printer. If you do not have the CD, plug the printer in and Windows will install with the default driver if it has one.

May 10, 2011 | Computers & Internet

1 Answer

Hi I have purchased Grandma and Me for my four-year old nephew but I can't get it to run. I installed it and I got a message saying that the product had installed successfully. When I click on the...

Several older Living Books wouldn't run in XP until right clicked and changed properties to force it to run in 640x480 and in 256 colors. I am getting the 'missing book outline file' when I try to copy and play the contents of Cat in the Hat cd to hard drive. My daughter has trouble changing out the CDs herself, so the ones that cannot be installed directly to and run from hard drive, instead of CD will not be used by her nearly as much because she won't ask for help, she'll try icon and if it doesn't work, will just move on to some other game. The Cat in the Hat will install a launcher and run from CD fine, it just prevents full install and run from hard drive with that 'missing book outline file' which seems as though it may be intended to prevent install and run from hard drive rather than cd. I have not yet found solution for that. I was able to install Grandma, Harry & Haunted House, Little Monster and Arthur's Pet Chase to hard drive of XP machine. On one or two of them, before I could get it to run from hard drive, I had to edit the .ini or config files and change the location from d:\ to c:\program files\livingbooks\...folder where .exe resides on hard drive. My 2 cents. Hope that helps someone else.

Apr 04, 2011 | The Learning Company Just Grandma and Me...

1 Answer

Windows xp will not run the cd

have you tried running it in the compatibility program?
go to start
then all programs
then to accessories
then to program compatibility wizard
I don't say it will run it, but I've used it many times because then program wouldn't run any other way

Oct 08, 2010 | Broderbund Living Books: Stellaluna...

1 Answer

My 13 year old son laptop need be reset like new

There are a couple possible solutions to your problem. If the computer will still turn on and load windows, and I assume you are using Windows XP, you can try doing a system restore. To do this, go to Start, Programs, Accessories, System Tools, and select System Restore. If system restore is enabled, you should be able to choose a date in the past when the laptop was working properly and restore the computer to that date. If you want to completely reload windows, you will need a Windows XP installation disc. Load the disc in the CD or DVD player and reboot the computer. You should see a screen asking you to press any key to boot from CD, go ahead and press Enter. You will now enter setup where you can reformat the hard drive and reload windows XP. Follow the on-screen instructions to delete any old partitions, and then create a new partition and format it using NTFS. The windows XP installation will continue after the hard drive is formatted. If, when you reboot the computer with the installation disc in the drive, you are not prompted to boot from CD, you may need to reboot and press F2 or F12 to change the boot selection to the CD or DVD drive so it will load the CD first before it tries to load your original Windows installation.

Jul 18, 2010 | Dell Inspiron 1525 Laptop Midnight Blue

1 Answer

I have a six year old Dell, do I need to shut off Windows Update for XP? Someone told me it is not necessary?? Worried Grandma

You should keep the windows update on and running. It will not hurt anything, and usually keeps your windows security up to date, for free!

Feb 10, 2010 | Dell Dimension 2400 PC Desktop

2 Answers

Won't boot past Windows XP main screen. Windows XP may have a corrupt file. How do I correct without full recovery?

Try starting in Safe Mode and check if you can start it? In case it starts in Safe Mode, you may do the system restore to the date it was working fine.

Aug 11, 2009 | Acer Aspire 3000 Notebook

1 Answer

I lost my cd key

call Microsoft and give them the date and the confirmation number. they should be able to give you another serial number.

May 21, 2009 | Microsoft Windows XP Professional SP2 Full...

1 Answer

Lost my start menu

I am assuming you have windows xp. If not, the solution will be different.

you have to repair explorer.exe.

try this first.
1. Push the button to turn computer on. Wait for one second, then tap F8 repeatedly. Choose safe mode. Click administrator. If it gives you the prompt with 'yes' and 'no' buttons. Click no. Restore the computer and choose a date when the computer was working.

If you get nothing in safe mode, you have to look for your windows xp cd.
and follow the instructions here to repair windows.
I have to warn you that repairing windows may work or may make your windows inaccessible. This is the best option you have though. As a last resort, you need to reinstall windows.
To make the repair work optimally, make sure you use the reinstallation cd for windows xp WITH SERVICE PACK 2. If your xp disc doesn't say service pack 2 on it, you can look for one that does or just use what you have.

Oct 05, 2008 | Microsoft Windows XP Professional With...

1 Answer

Boot up problem

Although this is almost always a hardware problem, pinpointing which hardware is the culprit can be a tedious task so before making any hardware changes, assume first that this may be is a software problem. Assuming that you have Windows XP installed as your OS. You can try fixing your system with System Restore. To do this, turn on your PC and press F8 during the boot-up process. Select Safe Mode and login with an Administrator Account. A pop-up window will then prompt you to enter Windows in Safe Mode or just Restore your system by using System Restore, choosing NO will automatically open up the SYSTEM RESTORE window. Choose a restore point (a point or a date where your PC worked well before having problems). Your PC will reboot with the configuration set on your selected restore point. If this doesn;t solve the problem. You can try fixing your system using your Windows XP installation CD. Just don't forget to set your CD as the first boot device.

Nov 13, 2007 | Asrock K7S41GX Motherboard

Not finding what you are looking for?
The Learning Company Just Grandma and Me (CGM3744AE) for Mac, PC Logo

Related Topics:

240 people viewed this question

Ask a Question

Usually answered in minutes!

Top The Learning Company Computers & Internet Experts


Level 3 Expert

102366 Answers


Level 1 Expert

27 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18419 Answers

Are you a The Learning Company Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides