Question about Dyson Vacuums
The release button is probably restricted with dirt and dust. If you can't get it cleaned out you may have to force it.
Posted on Nov 12, 2017
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Posted on Sep 22, 2014
There is no drive belt on this model - its a cylinder pull along model.
If there's a problem with the turbo brush you can flip open the base of it by removing the screws, check that the toothed belt is in place and there is no clogs of dirt between the turbine and the brush bar.
Posted on Apr 12, 2009
SOURCE: i have a dyson 27
Sorry to hear you're having difficulties with your DC27. The cleaner should recline easily into the vacuuming position when one foot is placed on the cleaner head, and the handle is lowered. If it's not doing this, it might be worth using a little more force than usual, in case the upright lock mechanism has jammed. If this doesn't help, or if you're reluctant to try this, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week.
Dyson Customer Service
Posted on Aug 10, 2011
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