Question about Sony Handycam DCR-DVD300 DVD Camcorder

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DCR-DVD300 HAS AN INTERMITENT "NO DISK READING" & "NO SUPPOERTED FILE ON DISK" PROBLEM

MY DVD300 SOMETIMES DONT WANT TO RECOGNIZE MY UNFINALIZE DISKS WITH LOTS OF FAMILY MEMORIES AND NOW, NOTICING THAT, I TRY TO BACK UP ALL THOSE FILES WHEN IT DO RECOGNIZE ALL DISKS BUT THE IMAGE MIXER SOFTWARE SAYS "NO SUPPORTED FILE ON DISK" AND DONT KNOW WHY. IN THE BEGGINIG ALL THIS WAS WORKING FINE. WHAT IS HAPPENING? IS IT GOING TO DIE? WILL I LOOSE ALL MY FAMILY MEMORIES? IF IT DIES, IS THERE ANY OTHER SOFTWARE OR ANYTHING AT ALL THAT WILL HELP ME ON RETRIEVING MY PRECIOUS MOMENTS? OR, IS THERE ANYTHING I CAN DO OR THAT CAN BE DONE TO FIX THE PROBLEM?

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Maybe a dirty burner lens. try to playback a cd rom lens cleaner disk, the one with a tiny brush on the middle of disk, never use any liquid solutions.
Norton disk recovery is better if not the best software in retrieving unreadable files on cd disk. check your dvd disk too, it maybe not compatible to the unit.

Posted on Nov 25, 2007

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Posted on Jan 02, 2017

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Not good. It sound as though it will need the disc mechanism unit replaced.

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Sony is aware of the problem and will repair this model, along with other specified models, free of charge until September 30, 2008. The information is available on their Web site at the following link: http://esupport.sony.com/US/perl/news-item.pl?mdl=DCRDVD300&news_id=161

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