Question about Dyson Vacuums
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Posted on Jan 02, 2017
SOURCE: dyson - can't push the vacuum
try to see if the carpet setting is to carpet. i know this machine says that its a life time belt,but i would check this just in case. best way to tell if it's working is to lay the machine on its belly with the brushes pointing up and turn on the machine to see if the brushes are turning. (be careful not to put your face directly in front, just in case something is lodged in the brush and flies out )
Posted on Jul 29, 2009
SOURCE: my dyson wont stay on
you have a defective switch, they are fairly easy to replace but i would call and sheck you probably still have it under warranty and can get it done for free
Hope this helps
Posted on Sep 15, 2009
Hi its Darran at Dyson.
Please contact our Helpline on 1866MYDYSON as it sounds as though we may need to arrange for the machine to be repaired. One of our advisors will be able to run through some checks over the phone with you so please ensure you have your machine with you when calling.
We look forward to hearing from you.
Dyson Customer Service
Posted on Apr 19, 2010
My vacuum had this exact same problem, but was out of warranty because it was remanufactured. Thankfully, it's a very quick, five-minute fix.
Posted on Jul 28, 2010
SOURCE: My Dyson will not vacuum
Sorry to hear you're having difficulties using your DC24 on this particular rug. You may find the cleaner's powerful suction causes certain lightweight rugs to seal closely with the soleplate, requiring a little more effort to push.
Reassuringly, it sounds as if your cleaner is performing correctly, but if you have any further concerns about this issue, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to provide the assistance you need.
Dyson Online Customer Support
Posted on Aug 17, 2011
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