Question about Canon i-SENSYS MF4140 All-In-One Laser Printer

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Canon MF4690 keeps displaying 'toner is not, set insert toner...'

We tried replacing with a new cartridge, turning, power off, unplugging, removing paper...any more suggestions?

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Hello
I think it is firmware problem.I only found firmware update tool for MF 4150.I am not sure this is also for 4690 but i think i do this before for this machine and it works.So you can try it.It can also be a problem with cartridge contacts so yuu can try to check it.
Here is the link - in drivers software tab :

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=239&modelid=14444#DownloadDetailAct

Posted on Sep 03, 2009

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U have a bad contact

Posted on Sep 18, 2009

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"Take out the paper from the machine and the toner cart unplug the power cord for 10 seconds then plug it back in that will fix it"

This solution worked for me but actually unplug the machine not just turn it off.

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