Question about LG Cell Phones
That's so unfortunate! And because the damage is external and caused by what could be termed as 'improper usage', you will probably have to foot the cost for repairs yourself because warranty likely won't cover it.
Repairing screens, on research, seems to be a tricky business due to the layers they're made up of. I don't know specifically where you could get the repair done, but I suspect an entire touch screen replacement would be necessary. I goggled it and, I assume because the phone is new, there aren't currently many replacement parts available (I can't even find a replacement stylus for the Cookie yet, though they're available for other LG mobile phones).
Ultimately, I am answering because I am hopeful for you that your son may have merely dented the protection film that comes fitted on the phone. I scared myself thinking I had scratched the screen within moments of first using it before I realized it had a virtually invisible plastic film over it, which, due to my accident prone nature, I have kept on! Between the options of putting up with the finger-smudges that the covering attracts or potential permanent scratches - fingerprints are the lesser evil!
Alas! :o( If the screen is indeed ruined, have you considered asking for advice at the shop where you purchased the phone? They should be able to refer you to a mobile phone repair specialist. And you could check with them whether or not the damages are covered by the year-long warranty LG offers. Or you could wait and try to purchase a new screen when people start hocking them on Ebay...
All the best! Source(s): http://www.mp3car.com/vbulletin/input-devices/12647-touchscreen-overlay-repair.html
Posted on Jul 29, 2009
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Posted on Jan 02, 2017
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