Question about Dyson Vacuums

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I would like to know the Dyson uprights that would work great on thick rugs?

I bought a Dyson Animal 2, did not work I had to return it

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  • Dyson Master
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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 55 Answers

SOURCE: Dyson Animal hose collapses when using attachment hose

You have a clog in either your hose or your wand. You need to take off the wand and hose and inspect them.

Posted on Dec 02, 2008

  • 3 Answers

SOURCE: Dyson D15 Animal is clogged, both in hose and in bottom

take pipe off and push a bamboo or somthing simular down hose

Posted on Apr 03, 2009

Dysonteam
  • 167 Answers

SOURCE: No suction on wand of Dyson DC14 Animal

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at www.dyson.com.

Kind regards

Darran
Dyson customer Service

Posted on Apr 22, 2010

  • 1 Answer

SOURCE: won't stand upright again

My Dyson DC 25 animal had this problem earlier today, all of a sudden it wouldn't go back into it's upright position. I looked on the bottom and the red pedal has two metal pegs which are supposed to be in a hook shaped track. one peg had slipped into a hole outside of the track (leaving a little scratch indicating the path it had taken), and all I had to do was wrestle it out of that hole and back in place.

Posted on May 15, 2012

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

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    SOURCE: suction only coming through the wand when its replaced its not switching back to the upright. I have a dyson DC28 animal

    Hi there, it's Jack at Dyson.

    I'm sorry to hear your DC28 doesn't seem to be working correctly. It sounds as though the change-over valve may be jammed - this diverts the suction to the hose when you remove the wand, and back to the cleaner head when you replace the wand on your machine.

    You may find a blockage is jamming the valve - you can check for this using our online Support guide:

    http://content.dyson.com/support/help.asp?article=1236&product=DC28-ANIMAL

    If you can't find any obstructions, please get in touch with us directly as we'd appreciate the opportunity to provide further assistance. If you email us at askdysonUS@dyson.com, we'll be in touch as soon as possible.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Posted on Dec 06, 2012

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    Have a good day

    bestdarngood

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