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Posted on Jul 29, 2009

If I go into a meeting, I transfer my phones to someone else in the office. If they have to step away for a moment can they put the phones on so that the general message is reached and the option to enter an extension is available or can this only be done at the front desk?

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  • Posted on Jul 29, 2009
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The phone you are transferring to would have to be an extension with out a mailbox, then once it forwards after 4 rings to vm it will not go to its vm it will go to the general co greeting.

Dan

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http://blogs.office.com/b/microsoft-outlook/archive/2008/11/25/preparing-to-be-away.aspx


Before you go on vacation or leave the office for an extended period of time (for example, before you leave for Thanksgiving), there are a few small things you can do to make your colleagues aware of your upcoming absence and to plan accordingly.
Letting people know you are going away It is generally a good idea to let the people you work with know that you are going away. Over the years, I have seen many different techniques, and this one seems to be the most effective while being the least intrusive: schedule a meeting. The key is to remember that this meeting is for their calendars and not for yours. This way, while you are away, they will have their calendar as a reference
clip_image002_thumb.jpg
  1. Recipients: Your manager, your peers who contact you regularly or who you work with closely.

  2. Dates: Check the "All day event" checkbox and schedule the meeting for the work days you are away. (Do not use the exact times you will be leaving unless your absence is for less than a day.) For example, if you are leaving over the weekend, set the start date to Monday.

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Setting an Out of Office message - Microsoft Exchange Accounts only Next you should set your Out of Office message anytime before you leave.
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  • Message: It is a best practice to include:
  1. When you will be back. The date of your return should be included as part of your message, and it is best if it is in bold. If you want to take it a step further, you can add a mini-calendar to illustrate when and how long you will be away.


November

Su Mo Tu We Th Fr Sa

1

2 3 4 5 6 7 8

9 10 11 12 13 14 15

16 17 18 19 20 21 22

23 24 25 26 27 28 29

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This mini-calendar was created just by typing it in using the font Lucida Console and bold purple for vacation, gray for in the office, and bold red for the day I get back.

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    clip_image004_thumb.jpg
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If you do not have an Exchange account You can still send automatic replies to incoming e-mail, just like the Out of Office feature. For details, see this article. If you have a Hotmail account, you can use Hotmail's vacation feature.

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sounds like the phone transfer numbering is out of sync or someone thinks its funny to send there transfered calls
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phone numbering extensions example=

say you want to call someone at 2430 ext. but it takes you to 2340 that would be phone interupt extention box

the phone company who installed the software should come out and make sure the extensions are to the correct offices its there service but you pay for quality service to know and see it works

to send back calls just transfer back to secretary switch board the secretary will know what to do
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