I had a problem with my printer whereby on the display it said change drum so I went and order a drum and replaced the old one with the new one. It still is saying change drum and now the page will not come out unless I press the online activation button. I have to do this per page. I need help!
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Re: OKI Printer B4350
The Solution is: You must have the Oki Monitor Software installed When you enter in to the software you have a button that say "Maitenace", then you have a option that says " Reset Drum Counter" or somthing similar. Click on the option and the message disappear from the display. Sorry my bad english
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Some drum units are "chipped" to prevent the rebuilding of of them and it's possible yours is one of these.
Removing the drum, once installed, may have triggered this error message.
Try emailing Oki about this; in the past they were pretty good about responding to customer problems while I was still involved with servicing these and other printers.
When you change the drum you must reset the drum count.
1: press ONLINE button once. The lcd display will read offline.
2: press MENU button until the lcd display reads MAINT. Menu.
3: press ITEM+ button twice. The lcd display will read drum count reset.
4: press SELECT button once. this will save the drum count reset.
5: press ONLINE button once. You will notice the Change Drum Message
has disappeared. You should be able to print at this time.
Is it a OEM cartridge, which means that its made but the manufacturer of the printer. If it is a refurbished cartridge then it will probably not be "recognized" by the printer and subsequently tell you its low on ink.
Depending on the age of the model, it could be a couple of things.
***Never touch the drum or expose it to bright light***
The drum unit is bad. It's the shiny brightly-colored large roller in the center of the machine. On most recent smaller machines like this on it's integrated into the toner cartridge. Check it out. If it has toner build up on the ends, it's bad.
The corona wires need cleaning. Some machines have a small slide that moves from one side of the printer to the other which cleans the hidden corona wires. It's usually brightly colored
On some printers after you change the drum, you have to reset the counter so the printer knows the drum has been changed. How to reset the counter is as follows: 1. press the ONLINE button to return the printer to off line status. 2. press the MENU button repeatedly until the MAINTENANCE MENU is desplayed, then press the SELECT button. 3. Press the item button until DRUM COUNT RESET is displayed. 4. Press the SELECT button and the Drum Counter is reset.
Step 1. Open Top Cover.(Press the oval button RHFront)
Step 2. Tilt Drum Unit by lifting slightly at the front.(The Toner cartridge sits in the top of this)
Step 3. Remove Drum Unit by lifting straight up.
Step 4. Insert "NEW" Drum Unit. (Steps 3 and 2 in reverse order and direction(s))