Question about Polycom SoundPoint® IP 560 IP Phone

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Operation manual available? Quick guide available for IP 560 POLY

Operation manual available? Quick guide available ? For Polycom IP560, Thanks

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Hello Nicola,

You can find the user guides, setup and maintenance documents from Here is the link:

Posted on Jul 29, 2009

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Posted on Jan 02, 2017

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On Polycom 335 how do I reset voicemail for new employee

"If you need to remove the resource files from a phone at some later date-for example, you are giving the phone to a new user-instructions on how to put the phone into the factory default state can be found in 'Quick Tip 18298: Resetting and Rebooting SoundPoint IP, SoundStation IP, and Polycom VVX 1500 Phones' at "

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Here is a link to the user manual and quick start guide.

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Need a driver for CX700 polycom IP phone, sites says no driver needed but Windows device manager shows unknown device. Where is the driver for this, need it for Win 7 64bit.

what you need to do, is update the firmware of the device.

This is a good guide:

Feb 08, 2011 | Polycom CX700 IP Phone

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We tried to put factory default in Polycom IP 331 SIP Phone.It is booting continuously and it shows the following error while booting."Error loading 0004f2329caf. cfg". All the other booting...

I answered this question for another user:

This occurs when the phone is set up to load it's configuration file from a ftp or tftp server and it cannot find the file or server location. If the phone is supposed to do this, please check that the ftp or tftp service is running on the specified server. The server name or ip is specified in the setup of the phone, available when the phone is first booting up. The default username is 'Polycom' and password is '456'. If you DO NOT want your phone to get it's configuration from a network server, enter the setup area and remove the server name or IP address from the appropriate section.

Jan 04, 2011 | Polycom SoundPoint IP 331 IP Phone

2 Answers

Hi, Does polycom IP sets support "LIFE DIAL PAD " function ?

Sorry to say but polycom IP sets does not support LIFE DIAL PAD. You can check that on the user manual if you have it with you.

Mar 23, 2010 | Computers & Internet

1 Answer

I has polycom soundpoint ip33, while booting its giving error " error loading 0004f220429c.cfg" and its not booting at all.pls guide me how to fix this problem.

Can you pls check the configuration file on the tftp server
some wrong information is there
pls compare with any other ip phone

Oct 30, 2009 | Polycom SoundPoint 330 IP Phone

1 Answer

How do I set up my voice mail on my Polycom IP 330 Phone?

Voice mail is probably a feature provided by your service provider.
I have a PBX with several different viop phones configured.

The voice mail is stored on the PBX you just need to configure the message waiting light on the phone and possibly a speed button that automatically dials the voice mail code.

I assume that you don't have a PBX and an internet service provider / voice service provider has those features available for you. They should have the documentation you need to configure the phone. If they specifically support your model phone you are in luck. Otherwise you will have to adapt from their generic description.

I have noticed that some really cheap voice plans don't include voice mail.

Hope this helps.

Jul 08, 2009 | Polycom SoundPoint 330 IP Phone

2 Answers

Can you help me i need username and password for a 330

Did you try the manual on Polycom's website?

SIP Admin Guide:

If you really need it spelled out for you, your answer is on page 4-99

May 28, 2009 | Polycom SoundPoint 330 IP Phone

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Showstation IP

just from the polycom website

Aug 10, 2008 | Polycom ShowStation IP Base system...

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Dead Polycom 501

u have the cable plugged in backwards
check it

Jul 25, 2008 | Polycom SoundPoint IP 501 IP Phone

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