Question about Element Electronics EDBCO11 Blu-Ray Player

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I recently purchased a Blu-Ray Disc Player from Office Depot. The brand name is Element Electronics (model number EDBC011). It plays everything but blu-ray discs. The DVD player asked me to download a file on a CD and make an upgrade disc. I followed all instructions on more that one occasions and it did not work. I called tech support 3 weeks ago and a woman said she would have a disc mailed out. Nothing has come as of yet. I am considering alerting the Better Business Bureau in my area.

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I had the same problem with the blu-ray player and fixed it with the downloaded files. When you download the files they come in a folder called 'firmware_update'. Did you make sure you only put the 16 files that are inside this folder onto the CD and not the whole folder? It won't work if you add the whole folder. The update on the blue-ray player takes up to 15 minutes. You have to be patient.
Hope this helps:-)

Posted on Jul 29, 2009

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Posted on Jan 02, 2017

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My Sharp Aquos Blu Ray player cannot play my blue ray disc.


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3 Answers

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Hey jude06,

In order to play Blu-Ray discs, you must unfortunately own a Blu-Ray player. Neither HD-DVD players nor Progressive Scan/Upconvert DVD players are capable of playing the discs, and standard DVD players are not able to recognize information on the discs due to how they are constructed.

Please keep in mind that there are always a number of options available to you, should you consider purchasing a Blu-Ray player. While the average asking price with many retailers for stand-alone Blu-Ray players is between $300.00 and $500.00, you can typically obtain an internal Blu-Ray drive for your computer for considerably less. Additionally, the Playstation 3 may also be a viable alternative - the current 40GB model not only plays Blu-Ray discs, but also has the added perk of being a video game console for around the same price as the average stand-alone Blu-Ray player.

Hope this helps you out.

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Go Ahead. Use Us.

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