Question about HTC Touch Diamond Smartphone

1 Answer

The touch screen doesn?t respond.

Hi, I have the same problem with my HTC Touch Diamond. All of a sudden the display is gone though I can receive incoming calls. I did visit the authorized HTC custom service center and the technician there, after examining my phone gave a report that the Main board is some how stopped functioning and need to be replaced which would cost me almost the phone cost. I am alarmed and am in a fix what to do next. I would highly appreciate if some one has a solution for this without replacing the board. Thanks much for your help. vijjyu

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  • vijjyu Aug 03, 2009

    Thanks for your updates James.

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Call your carrier and Get insurance on the phone if you haven't already and then the insurance should cover it. They will insure the phone as long as it's working and turned on.

Then, a few days/weeks down the road, if it get's worse or completely stops working, you will be able to get it replaced. At this point, you may even get a Touch Pro in exchange for it when you do the insurance swap. They do charge $50-$100 deductable usually, but that's better than purchasing an entirely new phone when that one is no longer usable.

Also, here is a couple of sites that will definitely come in handy if you have an HTC Pocket PC:

http://www.ppcgeeks.com
http://www.ppckitchen.org

I hope this helps :)

By the way, I have two HTC Touch Pro and they both have issues. I think they are still trying to perfect these phones, but are far from it. The two sites I posted links to will help you get the most out of your Pocket PC until HTC and the Cellular Carriers get their stuff together with these phones...

-James

Posted on Jul 29, 2009

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