Here is a response I recently gave to a person posting a similar problem.
You do not state your model number, so: If you have a tub clean cycle, use that, if not, use the longest, hottest cycle with no clothes and a front load washer cleaner like Ahfresh, Washer Cleaner, SmellyWasher Cleaner, Tide front load washer cleaner, or Whilaway hot tub cleaner. Clean the tub gasket area by the door and remove the filter and clean it out also before you run the clean cycle. You may have to run the cycle with a cleaner twice to remove all the built up soap scum inside the washer. Now, after the washer is clean, USE ONLY ONE TO A MAXIMUM OF TWO TABLESPOONS OF HE LAUNDRY DETERGENT PER CYCLE !!!! (and no more than one teaspoon of fabric softener per cycle, if you use it)
Comments:
Jul 21, 2009- Well, with that model I'd guess you are in the UK, and I don't have parts breakdown or service info on those models, but I'd run the front load washer cleaner through it. Not sure which ones are available over there. You could check out
http://www.smellywasher.com/ for one possiblity. The big thing is that these machines use very little water, and many of the newer soaps are 2x or 3x concentrated, so you have to use very little soap. (much much less than the soap manufacturers suggest) in order to rinse all the soap residue out of the clothes and prevent it from builing up in your washer and causing odors. (oh, by the way, that one cleaner I listed as Washer Cleaner is actually " Washer Magic ")
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