Not sure if your dealer has looked on this link.
but go to this link and see if this is what he is on about.
or get him to have a look at this link it might help you out.
or he might find the part on ebay..
husqvarna viking designer se parts pc boards Google Search
SOURCE: Communication with PC
Hi Monika
Issue can be related to driver. You can retain the PC Designer program. However you can reinstall the driver. You can go to Control Panel click on the system Icon then click on the hardware and device manager, Check is there any exclamation (!) or question (?) mark on any devices. try to locate Machine's driver and uninstall then reinstall. Please post for further assistance. Please indicate outcome of your diagnostic.
Good Luck
με φιλικούς χαιρετισμούς.
SOURCE: husqvarna designer se
There are 3 main fixes for a freezing SE.
1> Have the latest 12501 update installed, the 12124 had a problem.
2> make sure you have the right hook (the 2 older hooks have this problem.
3> The newer tension assembly with the grounding strap needs to be in the SE as well.
4> there were only suppose to be 3 but if your screen gets weird when it freezes, it could be the video transformer
SOURCE: Designer 1 touch screen freezes
Static Electricity and Designer 1:
The designer 1 is susceptible to static electricity. They sell static removers for electronics. Try that 1st. Don’t spray your machine, just the rag and wipe the machine. Endust for electronics makes a pump spray and you can even use it on the screen (DONT spray the screen). Then try to recalibrate the screen in the set menu. If you can’t get into the set menu keep trying until you can otherwise, there is a way to get into the service mode to set it.
SOURCE: I recently purchased a Husqvarna
Sorry. Sounds like a dead LCD screen. It will have to be replaced by an authorized Husqvarna Viking dealer. Be sure it is an authorized dealer. Check the Husqvarna Viking website for dealers close to you. Http://www.husqvarnaviking.com/us
SOURCE: Viking designer se screen is stuck in welcome
I purchased my designer se in 2006, and the frozen screen happened for the first time tonight as I was installing fonts on the machine. I did as suggested...got into update mode and installed the latest update and it worked! Thanks so much. I thought I would have to pay a lot of money to have the problem resolved. I am a happy DSE owner.
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