Fridge and Freezer losing cooling (by 11 users)

freezer isnt cooling

freezer inst cooling everything is running

Severe storms in the area. Don't know if that had anything to do with it. Unit is only 3 1/2 years old. I left for work 08:00 am and refrigerator/freezer OK, I think. Lights were on and milk was cold. Came home at 09:30 p.m. freezer complete defrosted. Water from ice maker ran down inside and out the door dispensor. refrigerator slightly cool. Turned unit off 30 seconds, then on. Unplugged unit 30 seconds, then plugged back in. Hear a clicking sound periodically but it does not come on.

I have a Frigidaire FRS24MWGW1 Side by Side, it would not freeze, it would get to about 34 and the fridge part never seems to get cold. Yesterday it was about 74 in the freezer and I called a repairman. Had a starter switch replaced and it took about six hours just to get down 34, still not freezing.

I guess I need to call him back out, but first a question. Should the defrost fan always be turning back on? It seems to be always cycling and if it is, how can the freezer ever get to freezing temps? The defrost timer was replaced about 2 years ago, fridge has never ran the same since.

Is there something I can do or replace?

i have a servis f/f frost free,model no m8338s,yesterday the fridge door fell off as my wife went to put the shopping in. the top right hand hinge holder had broken in half.tuened the door upside down and put back on .thought i had solved problem.freezer still works o.k but,fridge will not ,any ideas? i have turned the thermostat up to full and also to the reccomended mid point,to no avail.still no joy,yours desperate, no spare wedge at this time of year anyone please help!!!!!!!!