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SHARP ZQ-700 Organiser has failed with all adresses etc inside. New batteries, but power switch fails. Can I retrieve data?

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  • b_hickey752 Jul 29, 2009

    It seems from the reply that the data IS recoverable. Where can we obtain the software and hardware necessary?

  • b_hickey752 Jul 29, 2009

    This does not work.
    Would appreciate advice where to get hardware and software to download data

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It is possible to retrieve the data on the device, as long as it still exists. However it will have to be done by Sharp as it is stored on their proprietary internal memory. Unfortunately there is no memory stick or anything inside that unit that you can easily retrieve the data from. There is a good chance you can still get the data, but you will need to call Sharp to get the information on where to send it for data recovery.

Their number is: 1-800-BE-SHARP (237-4277)


Also, you may want to check, if you've ever synced it with your computer it usually makes a copy of the address book and other info into your Outlook or similar local address book.

Thanks, hope this helps

Posted on Jul 29, 2009

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Whether this may be a problem of

1) LCD contrast (adjust it with arrow up key)

or

2) you need to reset the ZQ-700. Do this by pressing the small RESET button on the bottom side (use a pencil)

if this isn´t working either you should do

3) a COMPLETE RESET ( do not press ENTER within this process - this could lead to a complete data loss!). Press the Power On key and RESET key together for a second. Release the Power On button, keep the RESET key pressed. A message apears. Press ESC. This should bring it up and running again.

Posted on Jul 29, 2009

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The only way to get any data from it is too connect it to a pc if the unit is not going on..You will need the right connection wiring and the appropriate software.

Posted on Jul 29, 2009

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