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Choppy sound on Magic Jack

When I first st up magic jack it sounded amazing so I had a plan to set up a server and replace my Vonage account. I used it on several different PC's and it always worked perfect. This amazing sound went on for about 2 or 3 weeks. Then I started having slightly choppy sound. Then it just kept getting worse. I chatted with tech support at MJ and went round and round applying the same fixes over and over with about 6 different technicians including advanced support. They walked me through changing all kinds of settings and registry entries, rebooting my pc, modem and router as well as installing the DIVX codec. ......... all this even after I explained the problem happens on any pc and on any OS. The problem persisted. I just got frustrated and gave up. Then the next morning I tested it and to my surprise, amazing sound again. I called support and demanded an explanation but they just BS'd me about it. They apparently had no clue. So I thought, well they must have fixed it on their end but they won't tell me what they did. Then I used it later on in the morning and it sounded choppy again, so choppy in fact yoI could not even use it. I concluded it is a traffic issue with their servers. My Vonage phone ALWAYS works perfect no matter what time of the day you use it. The choppy sound problem is obviously a Magic Jack server issue.

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Posted on Jan 02, 2017

MattCasdorph
  • 44 Answers

SOURCE: magic jack creates very choppy audio

You can set the priority on the process to high by going to task manager, sometimes it can be too much ram usage by other programs for example Anti-virus or something running in the background.

To set Priority:

Press Ctrl + Alt + Delete to bring up task manager, select processors tab, right click magic jack processor and set priority to high.

Posted on Jun 03, 2010

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2 Answers

My magic jack expired about a month or so ago, how do I renew it?


You realise that WhatsApp, Viber and Facebook Messenger will give you VOIP for free?

Re-Up: Keep Your magicJack Service Active - magicJack Blog

blog.magicjack.com/re-up-keep-your-magicjack-service-active/
Apr 8, 2015 - It is not a good idea to let your phone service expire. It is easy to find value in a magicJack VoIP phone, Learn how to renew your magicJack ...

VoIP Plans ' Unlimited International Calling Plans ' magicJack

www.magicjack.com/plans.html After your initial service ends, continue enjoying unlimited, crystal clear calls with our flexible, low-cost plans. Annual plans less than $3/mo with auto-renew!

Magic Jack Renewal Process - Very Important Information! - YouTube

? 2:23
https://www.youtube.com/watch?v=Pw7W2m8almM Jan 25, 2009 - Uploaded by blewmymindcom
If you are a Magic Jack owner, or looking to buy one, you must be aware of the following process to pay them ...

How to Renew Magic Jack for Only One Year - Betterchem.com

www.betterchem.com/magicjack.htm People get frustrated and opt for 5 years thinking there is no way to renew for only one year (as promised when they purchased the device). We found the hidden ...

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Jul 17, 2017 | Magic Computers & Internet

1 Answer

I moved. magic jack says no line when hooked back up


  • Is everything turned on?
  • Is the blue light, inside your Magic Jack dongle, on? (Note that the Magic Jack Plus should have a flashing red and green led as well.) If you use the older model you might need to connect it through a powered hub to ensure the device receives enough power to operate properly?
  • If this is a new installation, is your internet service and computer capable of handling the requirements placed upon them by Magic Jack?
  • Do all your connecting cables appear to be firmly attached?
  • Are you watching Netflix, downloading or streaming files at the same time you are attempting to place a call?
  • If you are using the Magic Jack Plus, does the system report Error 3002?
.
Next, you should ask yourself what recent changes you have made to the computer/Magic Jack software? What recent upgrades have you performed to your hardware? Could this have effected the performance of your Magic Jack?
If your difficulties persist, it is time to divide and conquer. Google a 'you tube' link and watch the video. If you cannot connect to the internet, consult your internet provider for assistance. If the video is choppy, the internet connection might be too slow or bogged down. Perhaps your computer is too slow or requires maintenance. If you cannot hear sound, you might be experiencing problems with your soundcard or sound drivers. You should check Control Panel/Sound and ensure that 'USB internet phone by Tigerjet' is installed.
If the video ran correctly, the next step would be to test your handset and phone cord at another location.
If you prove the handset/phone cord to be correct, you have pinpointed your fault to either the Magic Jack or its software. Contact online support for Magic Jack.

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2 Answers

Magic jack customer service


please call customer service at 1 800 604 6233 &it's a good idea to never post your phone or account number. I hope this helped :)

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Magic jack customer service


If your tv has internet access and you can run their software on it then it will, otherwise no.

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Magic jack customer service


Well, you'd best go to Magic Jack's web site, and either log in to your sister's account and cancel it, or try to find a Magic Jack customer support telephone number and make the call.

Aug 22, 2014 | Computers & Internet

3 Answers

Magic jack customer service


...and did you check your internet connection or visit customer care at magicjack.com? Why are you asking about it here?

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Magicjack problems


Try another telephone as the magic jack device only provides a certain level of voltage output which does not supply enough power for a dial tone and power to older telephones. There are work arounds provided within the magic jack forum blogs which can be found by visiting this website, found on google.

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Is it possible to fax over a regular VONAGE line?...


Forget Vonage, magic jack is only $20 per year and I see no reason why you couldn't fax with magic jack

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3 Answers

Magic jack creates very choppy audio


You can set the priority on the process to high by going to task manager, sometimes it can be too much ram usage by other programs for example Anti-virus or something running in the background.

To set Priority:

Press Ctrl + Alt + Delete to bring up task manager, select processors tab, right click magic jack processor and set priority to high.

Nov 06, 2008 | Lands Phones

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