Hi,
Since the camera is locked after lens error, you will restart camera removing batteries.
If this does not help, then you are in one of the following conditions:
Lens error and lens does not retract.
Try helping lens gently back in while you turn off the camera holding the button at same time.
Lens error and lens do not extend.
Restart the camera , and try gently tapping the camera back with the palm of your hand whilst restarting camera at same time.
If that does not help, then one part on the camera lens assembly is broken or out of place, or dirt inside lens mechanism caused the fault.
The lens must be disassembled by a technician to fix the problem.
If the problem is not fixed swapping batteries and resetting, then the camera must be taken apart and tested by a technician.
Here you can get a quote on repair:
Repair
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