Question about Lexmark C510 Laser Printer

1 Answer

395 Service Engine Error

I get "395 service engine error" when i turn it on, how can i fix this?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,566 Answers

Hello kieran,

This might help you. I found this on one printer forum.

-----------

From the manual:

Fuser Drive and Contact Cam System Service Check
Error Code 993: Indicates the cam sensor has not been activated.
The sensor activates when the fuser drive motor turns the cam disk.
If the fuser drive motor does not turn on, or the drive parts are not
operating, go to A.
If the fuser drive motor turns and appears to be operating properly,
and the cam is turning, go to B.
If the fuser drive motor turns and appears to be operating properly,
and the cam is not turning, go to C.

A The fuser drive system is not operating properly.
FRU Action
1 Fuser Assembly
Fuser Drive Motor
Fuser Motor/Paper
Feed Motor Carriage
Unit Motor Cable
Engine Board
Check the fuser assembly internal drive gears
for binding, or broken or worn teeth. If a
problem exists, repair or replace the fuser
assembly.
Remove the fuser drive motor from the stay
assembly, leaving the motor cable connected
to the motor. Turn the printer on, but do not
allow the motor to touch other areas of the
printer. Verify the motor turns during POR. If it
does, the problem is most likely in the motor
mounting stay assembly. Go to step 2.
Check the motor for shorts between the case
and each motor winding. If a short is found,
replace the motor.
Note: Damage to the engine board may result
from a shorted motor.
Check the motor for open windings. If found,
replace the motor.
Check continuity of the fuser motor/paper feed
motor/carriage unit motor cable.
• If incorrect, replace the cable.
• If correct, replace the engine board.
2 Motor Mounting Stay
Assembly
(Fuser Drive Parts)
Check the fuser drive gears, gears C3-1, C3-
2, the clutch spring, motor drive gear, gear C2
and C4 for signs of chipped gear teeth, worn
parts, or improper operation. If problems are
found, repair as necessary.
Check the cam gears and solenoid for proper
operation and signs of broken or worn gear
teeth or damaged parts. If found, repair or
replace the motor mounting stay assembly.

B The fuser drive system is operating properly and the cam disk is
turning.
FRU Action
1 Cam Sensor (PH16)
Engine Board (M4)
SN Cable
Be sure the cam sensor is mounted correctly
and locked into place.
Check the following voltages on the cam
sensor:
Pin # Signal Voltage Voltage
Voltage Disc in Disc Out
1 (Orange) +5 V dc +5 V dc +5 V dc
2 (Brown) -CCSENS +5 V dc 0 V dc
3 (Green) GND 0 V dc 0 V dc
Note: The voltage on pin 2 should vary, as the
cam turns from approximately 0 V to +5 V dc.
• If the voltage on Pin 1 is incorrect, check
the cable. If incorrect, replace the cable.
• If the cable is good, replace the following
FRU's in the order shown:
1.Cam sensor
2.Engine board
3.SN cable

C The fuser drive system is operating properly and the cam disk is
not turning.
FRU Action
1 ContactCam
Solenoid
CRF Cable
Engine Board
Check the solenoid for proper operation,
making sure it picks during POR cycle.
Disconnect the solenoid and check the
resistance on the solenoid cable. It should
measure approximately 65 ohms. If incorrect,
replace the solenoid.
Check the voltages on the solenoid cable
connector.
Check the following voltages on the contact
cam solenoid cable connector:
Pin # Signal Voltage Voltage
Voltage Static Picked
1 (Red) +24 V dc +24 V dc +24 V dc
2 (Black) -SL2ON +24 V dc 0 V - +24 V dc
Note: All voltages are approximate.
If the voltage on Pin 1 is incorrect, check
continuity of the CRF cable to the cam
solenoid.
• If incorrect, replace the cable.
• If correct, replace the engine board.
2 Motor Mounting Stay
Assembly
Check the clutch spring, clutch boss, clutch
disk and gear C4 for signs of wear, broken
teeth or binds. Repair or replace the motor
mounting stay assembly if a problem is found.

Normaly the fuser is not turning - check the cleaner pad is not jammed in too tight. Then replace the fuser drive block 12G1348.

----------------

Posted on Jul 29, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to fix the error code c0150


You will need a service engineer to fix this problem it will either need a new main board or a firmware update


0150. Engine PWB EEPROM error Detecting engine PWB EEPROM communication error.

Mar 12, 2015 | Kyocera "FS-3540MFP Copier, FS3540"

1 Answer

How do I fix Service Engine Error 181.514. INK Sense BPD Prine Error.


Have you removed the plastic covering the ink jets on a new cartridge?

Feb 21, 2015 | Lexmark OfficeEdge Pro 5500T Multifunction...

1 Answer

Printer error. Turn off the printer, and then turn it back on again after a moment. If the same error occurs, turn off the printer, then contact the store you purchased the printer, or a service...


Fixing temperature control startup error
Temperature of the Fixing Assembly did not reach the specified temperature within the specified period of time.
Remedy1. Check connectors on the fixing film unit. 2. Replace the fixing film unit. 3. Replace the engine controller PCB.

for more help visit CBR Tech Solutions

Dec 03, 2011 | Xerox Phaser Office Equipment & Supplies

1 Answer

My Kyocera FS-1116 MFP says 'printer error'/'engine panic'.


If you get the Engine Panic error message, you need to turn the power switch off and then back on again. If that doesn't fix the error, contact a service representative to help resolve the problem.

Oct 17, 2011 | Kyocera FS-1016 Printer

1 Answer

Error call service 4000:00433933


The codes on this model are the same as on the Kyocera Mita copiers.
ie: 4-digit codes
Call service 0150 engine pcb EEPROM error
Call service 0420 option paper feeder communication error
Call service 1010 lift motor lock error
Call service 1140 lift motor going up error
Call service 1150 lift motor going down error
Call service 2000 main motor error
Call service 2200 drum motor error
Call service 4000 laser scanner unit (polygon motor) error
Call service 4200 laser scanner unit (pin photo sensor) error
Call service 5100 short-circuited main charger output
Call service 6000 broken fuser heater lamp M wire
Call service 6020 abnormally high fuser thermistor M temperature
Call service 6030 broken fuser thermistor M wire
Call service 6400 zero-crossing signal problem
Call service 7000 toner motor lock error
Call service 7410 drum unit non-installing error
Call service F000 communication error between the main controller board and operation panel board
Call service F010 main board (system DIMM board) checksum error
Call service F020 main or expanded memory error
Call service F030 general failure
Call service F040 communication problem between main board and engine board
Call service F226 main pcb video data control error

May 18, 2011 | Kyocera FS-3900DN Laser Printer

1 Answer

I HAVE A KYOCERA ECOSYS FS-4000 DN PRINTER. WHEN I TURN IT ON, I GET AN ERROR MESSAGE STATING "CALL SERVICE 0150:0003704". WHAT DOES THIS MEAN AND HOW DO I FIX THE PROBLEM?


The error indicates -

Engine PWB EEPROM error Detecting engine PWB EEPROM communication error.


Causes - Improper installation engine PWB EEPROM. Check the engine PWB EEPROM installation,
- Defective engine PWB. Replace the engine PWB

IF turning the printer off and unplugging then plugging back in and turning back on doesn't correct the problem I would suggest you contact an authorized Kyocera service center such as www.gfbm.net.

Jan 24, 2011 | Kyocera FS-4000DN Laser Printer

1 Answer

Xerox phaser 6265 displays engine service 8300


From the service manual:

Code 83: Engine NVRAM is corrupted or receiving wrong data from a CRUM.

1 Cycle power to the printer. Does the error still appear? If so, go to step 2.

2 Remove and reinstall the Imaging Unit and Fuser Assembly. Does the error recur
after the power has been turned off and then on? If so, go to step 3.

3 Replace the imaging unit. Does the error still occur? If so, go to step 4.

4 Replace the fuser assembly. Does the error still occur? If so, to to step 5

5 Replace the EEPROM board. Does the error still occur? If so, replace the Engine Control Board.

Jun 23, 2009 | Xerox Phaser 6250 Laser Printer

1 Answer

Mensaje error 02-395 on a Sony BETACAM UVW 1800


error code 02-395 points to a problem with one or both reel motors. a good technician should be able to fix this easily.

Jan 21, 2009 | Fuji M321SP Betacam Tape

2 Answers

Error c0998


That what service manual says:

Service Req xyyyy
A Controller error or print engine error detected. Turn off the printer. Wait at least 5 seconds and then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (xyyyy) and turn off the printer, unplug the power cord, and contact a qualified service representative

Apr 29, 2008 | Epson Aculaser C1100 Printer

Not finding what you are looking for?
Lexmark C510 Laser Printer Logo

275 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...