Question about Tomtom ONE GPS Receiver

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Tom Tom ONE Version 3

My Tom Tom keeps closing down the screen after 10 seconds or so but is still on. If I touch the screen it resumes briefly. The Tom Tom is still on with the blank screen and provides voice directions with the screen blank. I have only had it several weeks. On some occasions it might last for say 10 mins or so and then switch off.
I have checked the Planning Preference screen and the Route summary screen is marked No not to turn off after 10 seconds.
Any solutions would be appreciated.

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  • radioland Nov 25, 2007

    I just bought the TomTom One, Version 3, I like it, it works fine but I have made at least six attempts to down load the detail map for the mid Atlantic, and NE and after 20 minutes all I get is an internal system error. I called customer support, talked to a pleasant young person who explained the servers are slow after "Black Friday". Fine, I'm a very early riser, I have the same problem Sunday at 5 AM EST, nobody else is up then. Will these guys refund, or send a DVD? Nice device crappy servers. FYI; I have a high speed cable internet service that will pass anything with ease or without clogging.



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My tomtom doesnt have a preloaded map how can i get free downlaod for my tom tom one xl

Posted on Dec 25, 2008

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Just in case you did not try it again, the downloads from TomTom on Monady terminated succesfully with a map update. There had been server issues betweem the Netherlands and US, now resolved. Happy Motoring.

Posted on Nov 28, 2007


Radioland I have the same issue, it take almost an hour to DL with 1.8MBPS DSL, then I get a system error when it goes to install on the GPS

Posted on Nov 25, 2007

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I am having the same problem only I am trying to with mine only I am trying to update my guarenteed map. I have DSL and usually have no problem but it is taking over 3 hours to even attempt the download then I get a system error.

Posted on Nov 25, 2007

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Posted on Jan 02, 2017

SOURCE: Tom Tom ONE Version 3

Found the problem being a corrupt file in the unit. Connected it to Tom Tom and deleted the file. The unit then started and the system replaced the file. Only problem cant remember the file name...found this solution on the web

Posted on Apr 14, 2008

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