Question about Genius HS-04SU Headset

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My 04SU left part of the earphone sometimes is not working.what to do?

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  • 162 Answers

Check the wire for a short by wiggling it or slightly pinching along the length of it.
if you find a spot where it starts working when you pinch it that's where your short is.

Posted on Jul 29, 2009

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1 Answer

Earphone-only left earphone works... how can u repair right earphone


Rotating the jack or twisting the wire joint on the headset might work.

Nov 09, 2012 | Bose Around Ear Headphones Earphones

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I need to repair my headset Genius HS-04SU. The volume control is not working


You can disassemble the volume control and clean it. The potentiometer is probably not making contact or is dirty - it is just a variable resistor.

Feb 24, 2011 | Genius HS-04SU Headset

1 Answer

When I plug the earphone jack into my MP4 player, I only get sound from one earpiece. I have tried several earphone sets to determine that it is not a problem with the earphones


Hi, this is a very common problem, after you have pulled the ear phones in and out a few times the solder on the earphone socket becomes brittle and breaks making you lose the connection with the circuit board, now as you have ruled out it being an earphone fault then the only possible problem could be the solder.

now sometimes if you wiggle the earphone at the part that goes into the mp3 you can sometimes get the sound working again, but this dont always work so dont rely on this,

now the problem you have is that the cost of getting this part fixed would cost a lot more than buying a new mp4 player.

the cheapest place to try and get this fixed is a tv repair shop, tell them exactly what the problem is so they dont have to test it and see how much they will charge you to resolder the earphone socket back in place properly.

that would be the cheapest option and could possibly get it working again if they will do the work for you

im sorry their is no easy fix but without getting the earphone socket re-soldered it will just never work

let me know if you need further assistance ok

Aug 18, 2010 | Naxa Electronics Audio Players & Recorders

1 Answer

Wire disconnect from left earphones


Time for some ingenuity.Disassemble the housing to get to the wire connections.The solder pads where the wires go are usually marked + or minus(-). The white/colored wire(signal) goes on the + side.This could be a red dot. The other wire (black) goes on the other pad(-). These wires are so fine they sometimes use nylon thread to give it a lil strength.Good Luck! dnbbgy

May 30, 2010 | Bose TriPort Consumer Headphones

1 Answer

Left earphone has lower volume than right


Maybe you can try adjusting the plug, or the wire within the left earphone is rusted, or change the sound effects on a computer.

May 03, 2010 | Philips Audio Players & Recorders

2 Answers

On my Turtle Beach is it normal for the sound to be louder on the left headphone?


sometime the earphones do that if it annoys you all you gotta do is get new earphones

Apr 17, 2010 | Video Game Consoles & Games

2 Answers

The MP3 player earphones only work sometimes. Left will work the right doesn't, the right works the left doesn't. Somethimes if you move the MP3 player, neither one of the speakers work. We purchased new...


Sounds as though either the earphone's Plug isn't the right size or plug end shape... OR the actual Jack is faulty, and only making intermittent connections... or the wire to them is broken. What is best is take the MP3 unit along when buying any head/earphones and try them in shop.. As for Walmart... Talk to a manager and demand a refund or a change of type... Don't take NO for an answer. Also you don't need to spend that amount for them... any cheap pair that works will be OK. Try before you buy.

Feb 02, 2010 | Audio Players & Recorders

2 Answers

Left earphone just stopped working -


I just solved my problem. My left earphone wasn't working or would work some of the time with it cutting in and out depending on my head position or if I moved quickly. What I did follows:
1. Took ear pad off
2. Took black liner off of the inside of earphones. Glued on 2 spots.
3. Below the silver band of material is a clear plastic lining that covers the speaker.
4. I pressed that clear liner to see if it helped make the left earphone work and it did.
5. I had to fiddle with it to get it perfect but it worked for me.
I'm sure this would void any warranty and work on your own headphones at your own risk.

Aug 26, 2009 | Bose QuietComfort 2 Consumer Headphones

1 Answer

Right earphone wont work.


It is very likely that the problem is in your MP3 player and not your ear phones. If it is still under guarentee, then take it back to where you bought it. If not it may be that the earphone jack plug is faulty? It is a trade off between the cost of repair against the cost of a new one. These things are often glued together so opening it could break it anyway - sorry

Jul 02, 2009 | Nextar MA933A MP3 Player

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