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Acer Extensa 5630EZ no Bluetooth device

I bought an Acer Extensa 5630EZ from Scan and it has a Bluetooth slider on the front. When you slide this it shows ''No Bluetooth Device'' on the display.

I bought a Bluetooth dongle (only £5) and a Bluetooth GSP receiver and they work, but the BT slider appears to have no purpose in life.

Is this a case of ''models may vary''?

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  • Seth Mould Jul 29, 2009

    On the Scan features list it indicates no BT, and I wasn't expecting BT, but it seems odd that having found the nice slider it has no function.

    I've been a Scan customer for 15 years and no probs.

    I'm just surprised that you can buy stuff like a car with an "Open Sunroof" switch when it's actually a hardtop.

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Perhaps this can help:
http://support.microsoft.com/?kbid=840635

To work around this issue and to successfully install the third-party driver for your Bluetooth adapter, use one of the methods that is described in the following sections. Method 1: Rename the Bth.inf file loadTOCNode(2, 'workaround'); Rename the %WINDIR%\inf\Bth.inf file to Bth.bak before you install or reinstall the third-party device or stack. When you rename the file, you prevent Windows Plug and Play PNP from using that INF file to install the Bluetooth driver that is included with Windows XP SP2. To rename the file, follow these steps:

  1. Click Start, click Run, type %windir%\inf in the Open box, and then click OK.
  2. Right-click Bth.inf, and then click Rename.
  3. Rename Bth.inf to Bth.bak, and then press ENTER.
  4. Install the third-party Bluetooth driver.
Method 2: Update the Bluetooth driver in Device Manager loadTOCNode(2, 'workaround'); To replace the Windows XP SP2 installation of the Bluetooth stack, update the driver in Device Manager. When you do this, specify your third-party driver. To update the driver in Device Manager, follow these steps:
  1. Click Start, click Run, type devmgmt.msc in the Open box, and then click OK.
  2. Locate the device.
  3. Right-click the device, and then click Update Driver.
  4. Follow the steps that appear on the screen in the Hardware Update Wizard to specify your third-party driver for the Bluetooth device.

Posted on Dec 07, 2009

  • reticencias Oct 23, 2010

    Actually the built in casing is standard for the 5600's ... the button is there but there's no onboart BT device...same with the 3G button...

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Ansolutely! The slider is there on most of the models but when they are ordered it will depend on whether that addition was paid for before the module is added. If the advertisment you saw stated bluetooth and you think you should have bluetooth as pewr the advertisment I would be claiming misleading advertising. State that you wre lead to believ it had blootooth intsalled as it was ointed out at the time of sale.. Ne firm, they love to wiggle out of responisble sales and advertising. Maybe you misread the name? wasn't it SCAM?

Posted on Jul 29, 2009

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