Question about Zenith Z50PX2D 50 in. Plasma HDTV
We are also victims of this faulty TV scenario. Purchased the Zenith Z50PX2D 50 in. HDTV Plasma Television almost 3.5 years ago. Paid over $3000+ was told this type of tv (at Best Buy) has a life 10+ years. Experienced a loud pop 2x (almost equal to the sound of car backfiring) and the picture goes blank. Was told by a tech that it's possibly the Y or Z sus. board. This is a common reoccuring prob. with this particular model. These are all faulty parts that NEED TO BE RECALLED! The manufacture should at the VERY least send us replacement parts at no charge and we will pay the labor! Was turned down after numerous calls to customer service.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
SOURCE: MY Plasma Zenith TV went "POP"?
For those of you suffering with the loud POP and dead syndrome on this model the "guest" comments here are correct. The Y-Sustain, Z-Sustain and both the upper and lower Y-Drive boards are usually replaced at the same time to prevent any damage from taking out the Y-Sus and Z-Sus boards a second time. You might like to know that the original part numbers for both the Sustain boards have been changed since original manufacturing in an attempt to prevent this problem from happening again and these parts are NOT cheap.
Y-Sus - p/n# 6871QyH039B - $337.74
Z-Sus - p/n# 6871QzH044C - $244.68
Lower Y-Drive - p/n# 6871QdH089A - $132.48
Upper Y-Drive - p/n# 6871QdH088A - $132.48
Above prices do not include shipping or sales tax if applicable.
Unfortunately techs have little voice in trying to get the manufacturers to correct these problems before the warranty runs out - knowing that after warranty repairs are going to be met with quite some resistance when it's coming out of the consumer's pocket.
Also, for reference, I've done about half a dozen of these and all have been under some warranty or extended warranty. Labor was approximately 6.5 hours so you can plan to spend roughly $1400 - $1600 for this repair..
Thought maybe if I posted here it would help a few find the answers they were looking for..
Posted on Dec 21, 2007
Tips for a great answer:
Sep 26, 2010 | Zenith Z50PX2D 50 in. Plasma HDTV
Jul 04, 2009 | Zenith Z50PX2D 50 in. Plasma HDTV
Jun 16, 2009 | Zenith Z50PX2D 50 in. Plasma HDTV
Jan 10, 2008 | Zenith Z50PX2D 50 in. Plasma HDTV
113 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: