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Exchange not sending/receiving emails

Hi,

Setup:
- 2003 Exchange server on 2003 Windows Server
- Domain controller, active directory and ISA all on same machine
- Simple straight forward setup and configuration
- Exchange does not receive emails directly by MX Record but picks them up by POP3

Problem:
- Suddenly, after power outage, exchange stopped sending/receiving emails, even locally within the local domain
- Outdated Outlook clients mailboxes are updated until the emails sent/received until the outage
- Emails are sent from Outlook with no error, but they stay in the queue (can be tracked)
- In the Monitor, the "SMTP Queues Growth" is more than 1000 minutes
- When Outlook tries to receive emails it gives error 0x80004005
- In the Event Viewer, Applications, I fixed an error related to offline address book but there are still warnings/errors MSExchangeSA ID 9116 and 9331, and MSExchangeIS 9548.

Thanks

Posted by on

  • airjaws Jul 29, 2009

    In my case, all services are of course running, also the SMTP service, and the POP3 is retrieved not by Exchange but through a 3rd party software, which is currently working but only putting the downloaded e-mails in the "pickup directory".

    I will try the defragmentation and see.

    Thank you!

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Hiii,
You need to first check all connector related to Emails, if they are working properly. You can check receive connector by going into Server Configuration then Hub Transport and then you will see Receive Connectors are listed at right side below to server name. Just enable all receive connectors.
Exchange not sending/receiving emails - exchange-not-sending-receiving-emails-w3i35ygaym0a2mtgexp5w2fh-2-0.png You can check for send connector in Organization Configuration then Hub Transport and then at right side in Send Connectors Tab. Enable all send connectors. Now check for services by going through Server Manager in start menu. In server manager window Click on Configuration then click on Services. You can check below displayed image of server manager for details.
Now check for send / receive.
exchange-not-sending-receiving-emails-w3i35ygaym0a2mtgexp5w2fh-2-5.png If you are still getting send / receive error then defragment exchange database edb file.
You can defragment edb file using Exchange Management Shell by executing this command:ESEUTIL /d "c:\edbfilename.edb" you can see its in displayed image. Now check for send / receive mails.

Posted on Feb 25, 2016

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Exchange Server Recovery has been recommended as reliable and efficient third-party tool, which has been designed for recovery of damaged EDB files and convert in PST files. Read more and free download click here http://exchange-server-data-recovery.blogspot.com

Posted on Dec 11, 2015

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Hello there. I would just like to share with you simple steps how I checked on this issue we encountered just a few weeks back.

First thing to check is to make sure that all Exchange related services are started. You can check that on the Services panel. Next is to check if the POP3 service is running on the exchange manager console. So after this, i was able to send receive emails again.

Unfortunately, in my case, that did not still fix the queue issue. What you need to do is to defrag the exchange database. Defrag in exchange is different from doing a system defrag of your OS. Please refer to the steps below from Microsoft. But make sure that you backup the exchange database first as this is a very crucial stage for your emails.

This is from MS:

http://support.microsoft.com/kb/192185

My steps:

Create a batch file and copy the ff:

net stop msexchangemta
net stop msexchangeis
net stop msexchangesa
"c:program filesexchsrvrineseutil.exe" /d C:ExchangeDatapriv1.edb
net start msexchangesa
net start msexchangeis
net start msexchangemta

Note: Point the .edb file to the appropriate path where your Exchange DB is located.

Run this after making sure that you have a backup.

Hope this helps.


Posted on Jul 29, 2009

  • lyzias morato Aug 16, 2009

    Well good luck! Please inform me regarding the results.


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Thank you for the last one. know i want to set up mu 3laptops on the windows server 2008 r2 standered and use the server as a domain and the laptops as well like a domain.


first you need to setup the roles in the server, go to the manage server console, ( can be found as a shortcut in the taskbar or under start menu ) then open the console and go to add roles.

1 - add active directory

2 - in the process it will ask you to install the DNS server role ( do it )

3 - after installing the role in the CMD command prompt type DCPROMO

4 - the DC controller installation and setup will beging ( do not do anything during this proccess )

5 - when asked by DC setup to choose what type of domain functionality level do the following

1 - windows 2003 ( this is for compatibility for windows server running 2003 and XP machines )

2 - Windows Server 2008 ( at this point nothing lower than XP can be added to the DC of course domain functionalities will increase - Only other 2008 server domain controller can be added and cluster migration from server 2003 to 2008 is not supported. )

3 - Windows Server 2008 R2 ( at this point only machines running Vista and 7 can be added to domain - windows xp is no longer supported. All the functionalities of the domain controller are available)

keep in mind once you promote the domain controller to a higher level it can't be brouht to a lower level.

once active directory is installed restart you server and the you should be able to add the clients pc or laptos to the DC example

- right click over my computer icon
- click on properties
- computer name
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