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My bose 321 system says format not supported when i try to play dvd

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Could be dual layer DVD? Older players often won't run these. Try it on single layer DVD's. Some players won't run DVD's that have been burnt on a PC. If same message on DVD's that have played in the past, then have a look at player menu system - could need to be re-set up.

Posted on Jul 29, 2009

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I put in a dvd and i get format not supported?bose 321 gsx system


-If this happens on all DVDs, then this may need to be repaired (Bose will repair this for free if this is the case- they can test it too) -If this happens on some or most DVDs, you can try a firmware update. Call Bose at 800-367-4008 and tell them about this. Request the most recent software/firmware update disc.
If you haven't already, just try resetting this first. (unplug the power cord from the acoustimass module for about 30+ seconds and try again)
If this happens primarily on rentals or home-made dvds, an update will most likely fix the problem.

Jul 15, 2009 | Bose 3 2 1 GSX System

2 Answers

BOSE 321


HI,

Go for a rest first by unplging it for 30min and then plug it back see if this helps or call tech support to oder an update disk.

Goodluck,
Please don't forget to rate the solution

May 01, 2008 | Bose (321GS) System

1 Answer

Error trying to play a DVD on the Bose 3-2-1- Lifestyle system.


Unplug the power cord leave the DVD inside the Bose 321 system. Then plug the power cord back in. Voilla your DVD starts playing.

Jul 05, 2009 | Bose 3·2·1 II System

2 Answers

Burned dvds wont play on home player


i have begun having a problem with my  4-5 year old bose 321 system.  sometimes dvd's burned on my computer will not  play on my bose 321 system.  sometimes they will.  what's up with this?  it's not a bad media problem.  i've narrowed it to the player.  sometimes i'll play a computer burned dvd on the bose and it will play fine.   next time i try to  play it it won't any ideas? thank you in advance mike

Dec 04, 2008 | Televison & Video

1 Answer

Format unsupported


Format unsupported simply means the unit can not read the disc. The problem is either the disc or the player.

Contact Bose technical support if you are sure the discs are good. 800-367-4008

Jul 31, 2008 | Bose 3 2 1 GSX System

2 Answers

Bose 321 won't play CD and VCD but plays DVD


I did have the same problem. Then unplugged / replugged the base cable (= also the power supply) and after this the Bose dis play CD's again.

Feb 29, 2008 | Bose 3·2·1 II System

2 Answers

Problem with my Bose 321


I had the same problem listed; send an email to BOSE tech support - they sent me a DVD with a bios upgrade and it fixed the problem. They should put the BIOS upgrade on their website so you could burn your own DVD rather than waiting for the mail. But it did fix the problem. Netflix disks were the worst; they must do something when they burn them to get that forced Ad to play that Bose doesn't like.

Dec 20, 2007 | Bose (321GS) System

1 Answer

ERROR MESSAGE


maybe the DVD player you got is not supporting all DVDs from around the globe. There is this thing called NTSC region 1 for Americas, region 2 for Europe, Region 3 for Asia, Region 0 for everything. I don't know the other regions but that must have been the problem.

Dec 13, 2007 | Bose 3·2·1 II System

1 Answer

DVDs with pictures refuse to play. Get 'format unsupported'


the 321 does not support data cds or dvds read the manual. standard DVD or VCD format only.

Nov 23, 2007 | Bose 3 2 1 GSX System

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