Question about Brother MFC 420CN All-In-One InkJet Printer

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Windows doesn't detect unit

I'm trying to install the Brother MFC-420CN, and my computer detects the presence of the printer, but not the scanner portion. When I plug it in or turn it on, I'm supposed to hear two "device connect" chimes; I hear one of those and one "device failed to connect" chime. And then the installer doesn't detect the unit, and I can't proceed with the installation.

I have installed it before on this computer using this OS and everything was fine. I'm using WinXP Media Center Edition.

Thanks for any help!

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  • BitiumRibbon Nov 23, 2007

    Tried that. I checked out the drivers there for my O/S - I'm going to try again but it didn't work last time.



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  • 832 Answers

See here:

You might have to download new drivers which can be found at the link, too.

Posted on Nov 23, 2007


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