Question about JBL On Stage Micro Portable Speaker Dock for Apple iPod - Black

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No Sound from JBL On-Stage 400

I am not getting any sound from my new JBL On-Stage 400. I have confirmed that it is getting power (green light is lit). I have tried four iPods (various kinds - all work in iHome) as well as the AUX, but still no sound. I pressed the + key several times but still nothing. Any thoughts?

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  • tonygardner Jul 29, 2009

    Well, I guess I had my underwear on backwards, because reversing the AC cord connection to the power support SOLVED this problem. I suppose I can't help but wonder why JBL didn't make these things dummy proof. I know! Because they never thought I'd buy one.

    Sheesh.

    ; }

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The power supply consists of two parts: the AC cord with a two-prong connector on one end and a double barrel plastic connector; and the large rectangular power supply which has a dual prong receptor on the side and a long cable which plugs into the JBL unit.

In my case, I had plugged the double barrel plastic connector into the dual prong receptor backwards. Even though I was getting full power to the unit, this somehow caused the speakers to become inoperative.

Of course, I would offer a recommendation to JBL that their power supplies are made to be "dummy proof" so this does not happen to others as well.

Posted on Jul 29, 2009

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