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Laura M Eppig Posted on Oct 22, 2017

I have an AT & T model 1738 answering machine. I accidentally pushed the wrong button & it deleted all saved messages ! I REALLY need to get the 3 messages back;is this possible ? PLEASE say it is.

5 Related Answers

Anonymous

  • 274 Answers
  • Posted on Oct 18, 2007

SOURCE: deleting messages from AT&T 1738 digital answering machine

Press "3" during the message.

Press "3 twice" after all messages played and you here the two beeps.

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Anonymous

  • 217 Answers
  • Posted on Jan 29, 2008

SOURCE: Recover deleted messages

http://telephones.att.com/docMgt/public/art/161/1715_manual.pdf

Anonymous

  • 29 Answers
  • Posted on Mar 11, 2008

SOURCE: deleted messages

Nope, once they are gone, they are gone.

Anonymous

  • 106 Answers
  • Posted on Oct 31, 2008

SOURCE: Recovering deleted voice messages

Hello, Please don't give me bad marks for being candid and honest, and the bearer of bad news. I have been personally offered up to $5000 to retrieve a legal issue, and many offers over the last 20 years to help recover loved ones voices on digital answering machines. And I am sorry to say that I have never been able to. You see when the memory is stored, its not imprinted on a disc or tape, it is stored on chips in a binary code. If it was permanently imprinted, like a disc or a tape it can be extracted under the right conditions, even if "deleted", everyone watches CSI right? But in the case of answering machines and many other logic devices, the chips that hold this data are very limited in their retention, and the data is not imprinted, being held by a thread of small voltage when the power is off. Some devices have methods to "dump" the old data (such as scrolling the caller id to a certain amount), and some answering machines merely "shut down" and reboot when their memory is exceeded. But in the digital answering machine, there are two ways people lose their messages, and they are gone forever I am sorry to say. If they delete the messages or greetings, the circuits "flush" out the old data, and wait for new data, and its gone. This feature is actually needed to prevent everyones machines from filling up the memory, and then shutting down. The other reason is that they were saving messages, and the machine "lost" them, or will not run at all from a power surge. The first problem is most likely from a loss of voltage from a backup battery, super capacitor, or an error that needed to be fixed by a self boot sequence(and flushing of data). The second failure is normally catastrophic and when the hardware is damaged and needs repair(if it can be repaired), it has to be re-initialized to reboot and function properly, thus flushing out any old data, and loading the default program. Normally most failures, even minor, will short the power of the device, which provides the chips with the tiny voltage to hold the data. Sometimes theres a battery or a super capacitor to hold the voltage, and "flash" memory, which are all not having the data imbedded in the memory material. I do have a little good news. With my experience, I have found, and recommend that people purchase an old fashioned standard tape machine and use it as a answering machine, or as a recorder for those precious messages and greetings. Sorry I wish I had a silver bullet. CG

Paul C.

  • 68 Answers
  • Posted on Dec 09, 2008

SOURCE: deleted a message on vtech digital answering machine

Unfortunately, once a message has been deleted, there is no way to get it back.

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I accidentally deleted an answer I wanted to hear on an AT&T 1719 answering machine. I read the manual and noticed that messages cannot be recovered. Who makes an answering machine with an "undelete"...

Once you delete a message on a consumer answering machine, it's gone. The only option is to save all messages until the machine signals that it's out of room. Even with a tape-based answering machine or professional voicemail systems, once you erase a message, it's gone.
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The microphone (located inside the unit and faces downward towards the surface below the answering machine) might be defective. One option would be to call into the answering machine and try recording your message that way.

Other than that, there really isn't much you can do for this problem other than replace the unit.
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Unfortunately, once a message has been deleted, there is no way to get it back.
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The manuals for the AT&T 1738 can be viewed and downloaded here:

http://telephones.att.com/telephones_ui/support/dsp_manual.cfm?manualID=21714

Here is what the manual says about deleting messages remotely:

DELETE MESSAGE Press and release 3 while the message is playing.
DELETE ALL MESSAGES After you have listened to all messages and heard the
two beeps, press 33.
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What is code for deleting message after hearing them?

The manuals for the AT&T 1738 can be viewed and downloaded here:

http://telephones.att.com/telephones_ui/support/dsp_manual.cfm?manualID=21714

Here is what the manual says about deleting messages remotely:

DELETE MESSAGE Press and release 3 while the message is playing.
DELETE ALL MESSAGES After you have listened to all messages and heard the
two beeps, press 33.
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how do you check my messages from another location?
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Nope, once they are gone, they are gone.
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I have a V-Tech T2452 cordless telephone answering machine

This problem really cannot be solved. Once a message has been deleted, there is no way to get it back.
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Deleting messages from AT&T 1738 digital answering machine

Press "3" during the message.

Press "3 twice" after all messages played and you here the two beeps.
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