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Marcie Sell Posted on Oct 20, 2017

I have just replaced cyan cartridge and all are full or half full. The pages are printing with lines across them. What is the problem?

5 Related Answers

Anonymous

  • 191 Answers
  • Posted on Dec 20, 2007

SOURCE: diagonal lines on print

Hi,
Follow these steps.

Print Quality Problems on 3010cn.
Reset the NVRAM On the 3010cn

To reset the NVRAM, perform the following steps:

  1. Press the Menu button.

  2. Press the down%20arrow%203100cn.jpg (down arrow) button on the printer until Configure appears, and then press the right%20arrow%203100cn.jpg (right arrow) button on the printer or return%20arrow%203100cn.jpg (Set) button.

  3. Press down%20arrow%203100cn.jpg on the printer until Maintenance appears, and then press right%20arrow%203100cn.jpg on the printer or return%20arrow%203100cn.jpg.

  4. Press the down%20arrow%203100cn.jpg until Init NVRAM appears, and then press right%20arrow%203100cn.jpg or return%20arrow%203100cn.jpg.

  5. Press return%20arrow%203100cn.jpgInitializing and Restart Printer will appear.

  6. Power off the printer and power back on.

To print the Gradation [ESS] test print, perform the following steps:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on. This will bring up a Customer Mode menu.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow button until Gradation [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. On the LCD, Processing appears and the test page is printed.

  6. Power off the printer and power back on.



To print all four 20% toner test prints, perform the following step:
  1. Power off the printer.

  2. Hold down the up and down arrow buttons on the printer and power the printer on.

  3. Press the down arrow button until Test Print appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until Cyan20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  5. Press the return%20arrow%203100cn.jpg button. The test print will print.

  6. Press the Cancel button.

  7. Press the down arrow until Magenta20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  8. Press the return%20arrow%203100cn.jpg button. The test print will print.

  9. Press the Cancel button.

  10. Press the down arrow until Yellow20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  11. Press the return%20arrow%203100cn.jpg button. The test print will print.

  12. Press the Cancel button.

  13. Press the down arrow until Black20% [ESS] appears and press the return%20arrow%203100cn.jpg button.

  14. Press the return%20arrow%203100cn.jpg button. The test print will print.

  15. Press the Cancel button.

  16. Power off the printer and power back on.

Reseat the drum cartridge, perform the following steps:
  1. Power off the printer.
  2. Unplug the power cable.
  3. Pull to open the front cover and then lift to open the top cover. (Figure 1)

    open%20front%20and%20top%20cover%203100cn.jpg

    Figure 1 - Open Front and Top Covers

  4. Raise the lever on the top right side of the drum cartridge. (Figure 2)

    lift%20drum%20cartridge%20lever%203100cn.jpg

    Figure 2 - Raise Lever to Release Drum Cartridge

  5. Grasp the drum cartridge by the handle and lift up and out. (Figure 3)

    remove%20drum%20cartridge1%203100cn.jpg

    Figure 3 - Remove Drum Cartridge

  6. Insert the drum cartridge.
  7. Close the top and front covers.
  8. Plug in the power cable.
  9. Power on the printer.


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Anonymous

  • 286 Answers
  • Posted on Dec 30, 2007

SOURCE: Screen reads "Near empty Cyan" but I just replaced the Cyan ink cartridge, its full.

If the firmware update doesn't work, you can reset this error.

Unplug unit. Remove offending cartridge. Plug unit back in, wait until all startup noises have stopped. Open lid and reinstall cartridge. This will solve the fault as long as the sensor is working.

Also, please be aware, you should not have to change a cartridge if it says "Near Empty", only if it says "Ink Empty Magenta".

Also, please make sure none of your other cartridges are empty. I have seen this over and over. Two cartridges empty at the same time, and the person replaces one of them but thinks they actually replaced the other one.

Turn the power off and pull all the cartridges out. Look a the side of the cartridge, you should see a window with a little plastic tab sticking out. This tab should be blocked by a black float inside the cartridge. If you cannot see the float, and the tab is clear with no ink in it and no float tab blocking it, it means the cartridge is empty even if you still see some ink in the bottom.

To be sure plug the machine in without any cartridges. When all the noises have stopped, open the lid and install the cartridges. If you're still getting an error saying either a cartridge is not installed or is empty, then one of your cartridges is empty. Redo the previous paragraph.

Anonymous

  • 1 Answer
  • Posted on Jan 09, 2009

SOURCE: Black line across page when printing or copying

Did you try wiping clean the glass? also wipe the strip by the scanner glass?

Anonymous

  • 1 Answer
  • Posted on Mar 07, 2009

SOURCE: Canon i960 printer won't print in blue

Your problem is the print head. You can buy one from Canon for about $95, or find them new from dealers on Ebay for $60 to $70. For a less expensive fix, try to remove the print head and clean it. (You don't need any tools, just remove the ink tanks and pull the print head forward and out. Over time, the receivers tend to get dry & crusted ink on them. Note that the inks used are fast drying inks to keep your pictures, etc. from smudging after you print them. Try not to use solvent. I use q-tips and hot water, then dry using another q-tip. If this does not work, there are commercial cleaning kits available for about $10. Short of that, your choice is to replace the print head or the printer itself. My i960 prints such good quality color prints and normal color printing, that I would fix it rather than replace the printer. I hope the easy cleaning does it for you!

Anonymous

  • 1 Answer
  • Posted on Jun 19, 2011

SOURCE: Canon Pixma iP4600 not printing cyan

I had the same problem and I finally FIXED IT. I first tried replacing cartridges - no good, I then took the print head out, dismantled it and washed every component, no good. I then noticed that there were small streaks of blue on the paper when I tried to print a blue image so I worked out that the blue ink is getting through, but very slowly (yours might not be getting through at all but don?t worry this should still fix it). So I got a very thin pin and pushed it into the cyan pad on the print head creating a thin channel for the ink. Tried to print again, perfect, blue now working. Hope this helps - remember, you do this AT YOUR OWN RISK, there is no guarantee this will work for you, it worked for me but there is the obvious risks that you may break your printer. I did it because it was broken as far as I was concerned and I had nothing to lose if it broke completely, you must make that choice yoursel

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