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I have a Nike Triax watch and the strap broke. The strap is held on with pins. How do I get a replacement?

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Use this link:

http://www.nike.com/timing/?sitesrc=USLP

Select your region, then select support and get the answers. You may try retail locator as well.

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Posted on Jul 29, 2009

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GOOD LUCK
http://www.nike.com/timing/extranet/product/triax_elite/elite_manual_eng.pdf

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I had real problems too. Even after repeatedly following the known reset steps everyone else is posting up. Here’s how I got mine going, please forgive the mind bogglingly tedious detail…
 
First make sure you’re using new good quality batteries. I used Maxell’s, bought in 10’s from Hong Kong on ebay – no problem.
 
Second, and this is the ESSENTIAL bit…move right away from the computer and any other electromagnetic sources before carrying out the known reset…
 
Third, follow the known reset steps below, adjusted to what worked for me…
 
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Nike made a late change to add a "hard reset" to the chest strap. To re-link (re-initialise) the watch you'll need to open the battery door on the chest strap, and use a paper clip (or the equivalent) to push the small gold button in the battery area. There should be a small sticker in the battery compartment that points to the reset button.
 
The re-initialisation steps for the Nike C10 and CV10 digital HRM's is:
 
(1) reset the watch
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(3) move the watch to RUN mode
(4) press the reset button in the chest strap battery area without removing the battery
 
Tip - I agree with the suggestion to use a pin or needle and definitely do it with the battery in the hrm.
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