Question about RIM BlackBerry Pearl Smartphone

1 Answer

Problem with finding contacts on handheld

I have a BlackBerry Pearl from Verizon. I have lots of contacts. When I open the address book, I see the complete list of contacts, and the prompt "Find:" at the top. When I type a letter (say "P") the contacts list disappears and the words "* No Addresses *" appears underneath the "Find:" prompt. I have plenty of contacts that start with the letter "P". I can't understand why it's not finding them.

As a result I have to simply scroll down through my lengthly list of contacts using the track ball to find any contacts.

I assume there is some setting that is set incorrectly, but I haven't been able to find what it might be.

Thanks in advance for the help.

Posted by on

  • stellasdad Nov 23, 2007

    Thanks very much for the response. I checked the filters and none are on. The problem still exists.

    Some more data: When I edit and save a contact, it now gets put at the bottom of the list of contacts. The newly saved contact will also show up under find. Using my example above, if I edit a record for paul, change nothing, but click "save", Paul's record shows up beneath Zornitza's record in the total list. If I click "Find: P" then only Paul's record appears. So essentially there are two A-Z lists. One after the other. The first list is not "findable" the second list is. To get a contact onto the second, findable list, I have to edit the contact and hit save.

    It seems to me this must have something to do with way the contacts are imported from Outlook or synced. Any settings I should check? Any way to globally change my contacts so I don't have to go through them one by one and save them?

  • Anonymous Feb 19, 2009

    I have the exact same problem when I revise multiple addresses. The only way I have found to remedy this is to pull out the battery. I am extremely familiar with filters and can assure you this is not the issue as I made sure that no filters were checked



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer got voted for 20 times.

  • Expert
  • 150 Answers

I suspect you have a Filter "on". If you see a bar right under the "Find:" prompt, that has a name in it, not a contact name, but rather a filter name, then this will be the reason the "P" search is not finding anything because a "P" record doesn't exist in this filter group.

Click on the Menu button (the one immediately to the left of the track ball, scroll and click on the Filter menu item just under the Help menu item. Scroll through your list of filter groups and make sure none of them are "checked". If one ore more are checked, un-check them all and retry your steps from the beginning.

Posted on Nov 23, 2007

  • Greg Wright
    Greg Wright Nov 23, 2007

    Interesting, being that there cannot be multiple address "books" on the Pearl, let me ask a few questions.

    For clarity, the non-searchable list is (A) and the one where new and updated contacts go is (B).

    Did you at any time reinstall your Blackberry syncing software on your computer that it might have created a new address book? Did you find that the (B) contacts are sycn'ing to the computer? Do the contacts from (A) sync? Even if updated on the computer and then sync'd?



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My blackberry keep say jvm error 102 reset

To resolve your problem, connect the handheld to the desktop computer and start the Application Loader.
Re-install the BlackBerry Handheld software.

If you don't have the software, go here:

Select downloads, then BlackBerry® Device Software and BlackBerry® Desktop Software. Follow the steps from there and you should be ok.

Dec 25, 2010 | Verizon Communications BlackBerry Pearl...

1 Answer

CAP is in the top right hand corner of my blackberry pearl 8100 and I cannot write a number to dial it. I can only dial a number from the address book.

In this case kindly Press the ALT key in your Handheld and the CAP will turn off from your Handheld and you will be able to Dial the number.
I hope I was able to help.
thankyou for using Fixya.

Nov 04, 2009 | RIM BlackBerry Pearl 8100

1 Answer

How to put phone numbers on the blackberry 8120

you have 2 options. you can load them directly in your "address book" by going into your address book, menu button (bb icon left of trackball), select "New Address" and enter the info.
Option 2 , would be going into your address book, select "SIM phone book" and enter the info there.
Keep in mind, when you use the SIM phone book option, you can only enter their name and phone number, and after you are done, you have to import your SIM contacts to your address book.
Any contacts saved using the SIM option, will stay on your SIM card.
Any contacts using the Address Book option, will only remain on the phone, and not on your sim card.
ho[pe this helps!

Oct 30, 2009 | RIM BlackBerry? Pearl 8120 Cellular Phone

1 Answer

Contact Number

Hi, You can import phone data from a Subscriber Identity Module (SIM) card to the address book application on your BlackBerry smartphone.
Contacts in the address book can be saved to the SIM card individually. You cannot import data from the address book to the SIM card.
To import a single contact, complete the following steps:
1)On the BlackBerry smartphone Home screen, open the Address Book.
2) Display the menu and select SIM Phone Book. The SIM phone book is loaded.
3) Select the contact you want to import, then select Add to Address Book.
4) In the New Address screen, add any additional information.
Import all contacts, complete the following steps:
1) On the BlackBerry smartphone Home screen, open the Address Book.
2) Display the menu and select SIM Phone Book. The SIM phone book is loaded.
3) Display the menu and select Copy All To Address Book.
4) Go back to the Address Book and make sure all the entries are displayed.
After adding information to ddress book you can able to veiw contact list, I hope this information will be helpfull.

Oct 14, 2009 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

Address Book Contacts Out of Order

This is a corrupt software problem. This should be consulted to a authorized dealer.

Aug 14, 2009 | RIM BlackBerry Pearl 8100

3 Answers

Remove old email from blackberry pearl

you need to go to options/ advanced options/ then click service book find which email you would like to delete press the options button then delete :) good luck hope i helped.

May 16, 2009 | Verizon Communications BlackBerry Pearl...

1 Answer

The address icon does not initiate on the home screen. However, I can access a contact database in the search mode.When the track ball is depress nothing happens over the contact icon.

Try going into your applications screen, Which can also be the home screen if you have your theme set for it. Try clicking on your blackberry button, the one to the left of your trackball, which will bring up a small menu, scroll to show all and click your track ball. Then you need to find the address book icon and click your blackberry button. If hide is checked in the menu uncheck it by clicking your track ball again. This should unhide it and make it available on your screen again.

Mar 30, 2009 | Verizon Communications BlackBerry Pearl...

2 Answers

Can't view my contacts in the address book

You have a filter on. When you see the screen that says "no addresses" you need to go to the top where it says "FIND:" then click the "Blackberry" key to the left of your trackball. Scroll up to "Filter" and click. One of your "categories" is checked. Click on whatever one is highlighted to uncheck. All of your addresses should pop up.

Feb 28, 2009 | RIM BlackBerry Pearl 8120 Cellular Phone

1 Answer

Address book will not open it freezes up

I had the same problem..turned the phone off, took the battery out,  then put it back in turned the phone on and it worked again....

Sep 15, 2008 | RIM BlackBerry Pearl 8100

2 Answers

Address book help / won't open

Reset the phone by removing the battery for 10 seconds. That should release the application freeze.

May 20, 2008 | RIM BlackBerry Pearl 8100

Not finding what you are looking for?
RIM BlackBerry Pearl Smartphone Logo

125 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Computers & Internet Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers


Level 2 Expert

143 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a RIM Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides