Question about RIM BlackBerry Pearl Smartphone
I have a BlackBerry Pearl from Verizon. I have lots of contacts. When I open the address book, I see the complete list of contacts, and the prompt "Find:" at the top. When I type a letter (say "P") the contacts list disappears and the words "* No Addresses *" appears underneath the "Find:" prompt. I have plenty of contacts that start with the letter "P". I can't understand why it's not finding them.
As a result I have to simply scroll down through my lengthly list of contacts using the track ball to find any contacts.
I assume there is some setting that is set incorrectly, but I haven't been able to find what it might be.
Thanks in advance for the help.
I suspect you have a Filter "on". If you see a bar right under the "Find:" prompt, that has a name in it, not a contact name, but rather a filter name, then this will be the reason the "P" search is not finding anything because a "P" record doesn't exist in this filter group.
Click on the Menu button (the one immediately to the left of the track ball, scroll and click on the Filter menu item just under the Help menu item. Scroll through your list of filter groups and make sure none of them are "checked". If one ore more are checked, un-check them all and retry your steps from the beginning.
Posted on Nov 23, 2007
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