Question about Microsoft Xbox 360 Console

1 Answer

My Xbox has now scratched and ruined another new $65 game.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,559 Answers

The lens is defective,you need to take it in for a lens replacement,There was a recall on the xboxes for this reason so you may want to contact Microsoft as well.

Posted on Jul 29, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Screen says my disc is unreadable. I have tried using a scratched disc cleaner and I have shut down the console but nothing has worked, what should I try next?


Check to make sure that you can not see the disk physically damaged. If your xbox tipped over with a game in it and you heard it scratch han the disk is ruined and unplayable.

Jul 21, 2011 | Microsoft Xbox 360 Console

1 Answer

One of my xbox games is so scratched that it wont work


Go to your local Game Crazy and have it re-buffered. should not cost to much. they will tell u if it is completely ruined b/4 charging for buffering

Jun 28, 2009 | Microsoft Xbox 360 Console

1 Answer

When i put in some of my games like skate 2 and halo 3 it i think the xbox tray scratched the games and created a deep circular scratch on the games and now there ruined.


Simple don't stand the 360 on it's end lay it down so that when the disc spins it dosent rub on the tray had the some problem with a pc with a vertical cd drive.
Hope it helps

Jun 15, 2009 | Microsoft Xbox 360 Pro System Console

1 Answer

Why did it scratch up m game(xbox360)


if you move the console while it is on or try to stand it up while its on it will ruin your games

Feb 10, 2009 | Microsoft Xbox 360 Console

2 Answers

New XBox 360 putting scratch in games


the problem is the disc drive.
you have to open it up and put some stick foam " like a sticky strip of foam, insulator : on top of the drive .
the problem is that the disc touches the laser assembly while turning cheating a ring on the disc.
i can fix your games as well as the disc drive if you feel like is to complicated.

Jan 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 arcade


I would defenetly take it back to the store becase it can be a problem with the dvd drive. if this is the case it will keep scratching the games.

Dec 27, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox360 defective and ruined games.brand new console and games.


Hello.

Xbox DVD-Drive's often scratch circles into your discs and some even got malfunctioning lasers that will burn rings into games.
To prevent the circular scratched from happening avoid moving your console at any time while it is running however it often also occurs just in regular use especially for older consoles with Hitachi or Samsung drives.
As far as I know Microsoft replaces discs that were clearly damaged by a console free of charge, at least here in Europe they do.
Try calling Xbox Customer Support and ask for a replacement it is worth a try for sure even if they shouldnt replace it they will at least give you a 1-month subscription for Xbox LIVE in exchange.

If you can get the console replaced as well depends on the support person you are talking to but usually they charge you for that if you want to fix the drive yourself, open up a PC drive and take the foam pads outs and install them in the 360 drive this will prevent the discs from getting scratched they just didnt use these pads in the Xbox for some reason which led to these problems...

I hope this helps and Good luck!

Kind regards,
Wilhelm@Xboxexperts.com

Dec 26, 2008 | Microsoft Xbox 360 Console

1 Answer

Laser burn


Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally rerquired to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 laser burn disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

You can send your discs off to this Disc Repair Service and the discs shall be sent back as good as new.

If this is happening consistently without any knocks or movement of the console, I would contact Microsoft for advice on your games console.

Sep 25, 2008 | Microsoft Xbox 360 Console

2 Answers

Scratching discs


u need to send ure xbox back to microsoft because the laser will be damaged and carry on scratching games thank u

Apr 29, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 freezing up


I bought my xbox360 when it first came out. Im guessing you have your 360 standing up, there is a piece inside the drive that scratches the disk and ruins the game. Microsoft just extended the warranty on the 360 recently, I would send it back to get your drive replaced. However, I don't know what to tell you about your games, but they are probably ruined, I'd ask Microsoft about that too. http://www.xbox.com/en-US/support/systemuse/xbox360/resources/warrantyupdate.htm?WT.svl=nav There is the link - Good luck

Aug 14, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Tre Elkins

Level 3 Expert

643 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...