Question about Creative Labs Zen Nano Plus MP3 Player

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When i switch on the mp3 player,it gets stuck. what can i do?

When i try to switch on the creative zen nano plus mp3 player, the blue light comes on and then it gets stuck. i have tried changing batteries but that doesn't help. can you please help me?

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  • 166 Answers

Get all of your songs off then format it.if you need help formatting it go to creativezenlabs.com and look for your model and read the forum.it is a software error that is causing this and formatting it will cause it to go back to the factory settings

Posted on Jul 29, 2009

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Posted on Jan 02, 2017

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Recommend you take a look at this Creative MP3 PLayers FAQ site first, it has a lot of info. BTW, I have the Nano (but not Plus) and I think the reset-switch hole they refer to is next to the USB connector on mine. http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=24175

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