Unfortunately, what you're describing is a repair
issue. You won't be able to address the problem with troubleshooting.
There is a part inside the TV that needs to be replaced. If you're
under warranty, this will cost you nothing. If you're not under
warranty the cost will likely be a minimum of $200 parts and labor.
However, be warned that the cost could be considerably higher.
I hope I've provided you useful assistance and that this information
allows you to make an informed decision as to how to proceed from
here. Please be sure to vote on my response. I hope I've earned a
good rating from you today.
Please post a comment if you need
additional assistance so that I can help you further.
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