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Ice dispensor won't function, no sound of

Ice dispensor won't function, neither crushed or cubed ice

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Most brands would use an auger motor. Check the motor out if it has frozen or no power is going to it. Then work your way into the couple and to the other mechanism if the motor is ok. When you turn the mechanics, there should be a little resistance from it. It could also be a switch or a sensor. You may want to take the ice bucket out and look for the sensor which checks if the door is closed. IT may not be working properly that it things that the fridge door is open . See if you can toggle it and check what will happen to the motor.

Posted on Jul 29, 2009

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Posted on Jan 02, 2017

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Whirlpool model # ed5vhexvq1 side by side ...ice maker will not dispense ice..water works but it sounds as if there is no power going to icemaker from dispenser


Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.

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Remove the ice bin . Press the door switch in , and press the dispensor actuator pad . In the back , on the panel with the prongs , there is a square box cut-out , which houses a white square plastic piece . If this piece doesn't lift when set on cubes , then the solenoid is bad or a wire has come off of the solenoid . To access this solenoid , remove the 3 or 4 screws holding the panel on . Also try lifting this plastic piece with your finger , to see if it is frozen . Also a sign that the cube solenoid needs to be replaced .

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Remove the ice bin . Set the dispensor for cube and push in the door switch . Press the dispensor pad and you should hear a loud bang . If your looking inside at the same time , you should see a square white "gate" lift . This gate lifts to lift the rod on the ice bucket to give cubed ice . If this gate does not lift , then the auger solenoid is probably bad . Part # WR62X58
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There is a selector for crushed or cube and is usually at the dispensor.or above it. good luck

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Pull out the ice drawer and close the door switch the crushed /cubed button put the ice drawer back in and switch the selector button again. You might have to repeat the process I had the problem this week and by jiggling everything around and running a good bit of ice thru it started working again. Good luck

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Ice dispensor only dispensing crushed ice - not cubed


Make sure that your ice tray is properly instaled. There is a rod that must go into a hole. When you select ice cubes rather than crushed ice a solenoid raises which moves that rod. It then opens a flap so the cubes can bypass the crusher. Either your rod is not in the hole correctly or the solenoid has gone bad. The rod that I am speaking of runs along the underside of the ice tray. It has a spring on the rear end that holds the bypass flpa closed.

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1 Answer

Ice dispensor is stuck on crushed ice, and will not go back to cubed ice.


Pull out the ice bucket and remove every piece of ice.Place the whole pieces back in and re try.If it still is not making cubes come through than you have a blade jam. Please rate this !

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Ice despenser


will it still dispense the whole cube?theres a brass rod under yourice bucket, remove bucket and check that rod, should be spring loaded and have a little bit of action(youll see it move a flap in front of bucket as its twisted, if so make sure the bucket is being reinstlled correctly, try the dispensor w/o the bucket installed at all, open the door trip the switch with one hand and depress the plunger for both crushed and cubed and check for the motor to turn

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