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HP Printer "stuck" at 'hp invent' screen

My printer will not get past the 'hp invent' screen. I have killed the power and disconnected and restarted. I get a never ending 'hp invent' screen on the control panel. My printer is the OfficeJet 7410 all-in-one.
One other thing. The power button does nothing. It is not lit and pressing it does nothing. When I connect the power cord it goes straight to the 'hp invent' screen.

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HP invent screen with scrolling bar continues forever and printer never powers up beyond this.


Please try disconnecting the power cable for a few minutes. Then, reconnect the power cable and try turning it on.

Mar 02, 2011 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

My PSC 2355 is unresponsive, it will not turn off or on though the screen on the printer is on and says HP Invent.


Hi,

Step 1
1. Disconnect the power cord from back of printer ( when the printer is on)
2. Wait for 10 seconds and connect it back
3. Once the printer is up, try to turn off and turn on, it should work.

If this does not work,
Step 2
1. Disconnect the power cord from back of printer ( when the printer is on)
2. Wait for 10 seconds
3. While holding the power and cancel button on printer, connect the cord back.

It should work fine.

* Please rate this solution with Thumbs up and comment to help us improve providing support

Nov 30, 2010 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

My HP Officejet 7410 Unit is powered and the HP Invent logo is displayed on the screen with the progress bar moving at the bottom, but the power button is not lit and none of the other printer functions...


Hello,

I will advice you reset the printer, follow the steps below to reset the printer,

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold ?# and 6? keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

If that did not fix the problem, try this,
  1. Unplug the power cable from printer while the printer is powered on.
  2. Press and hold OK and HELP buttons while plugging in the power cord. Wait for the screen to go black or blank before releasing the keys.
  3. Just turn on the printer and configure your printer new.
The problem should be fix with this.

Take care.

Sep 14, 2010 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

My hp7410 will not go on past the hp invent screen even though it is plugged in and was working


disconnect from the power source - ie surge protector or power strip and connetc it direct to the wall outlet

Jan 04, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP 8050, printer is turned on and HP invent screen comes up on the printer with a progress bar moving underneath the bar moves 2 or 3 times and then the cycle starts all over again when it restarts the...


I went through several e-mails with HP on this problem coming out with the impression that nobody was actually reading my messages, they were reacting only to "key words." So the printer has been declared junk (by me) and will be replaced at the earliest opportunity but not with HP I am tending toward an Epson or maybe a Canon.

Thanks for your interest.

Dec 12, 2009 | HP Photosmart 8050 InkJet Printer

1 Answer

When turned on, it wont go past the HP Invent splash screen


your windows is corupped try that to repair your windows with your system disk

Oct 06, 2009 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

HP computer stuck on "HP Invent" screen without any of the keyboard options working- f11 setup, esc for boot menu, etc.


do hardware reset

>while printer is on unplug power cord at the back of it
>press and hold # and 6 buttons
>while holding the buttns plug back the power cord to the printer
>release when printer initilase or when you see semi full reset
>if the printer will not power back on after 10 sec press the power button
>it should ask for you to set up the language etc
>this should clear the issue

Sep 25, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP 7410 stuck on HP Invent Screen


if you have external jet card remove it and restart

Aug 24, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Display screen stuck on hp invent - buttons don't work


This is apparently a common problem with this model, but HP has not offered any help with it. Mine did it a few weeks ago and I found the solution in another thread on fixya. Follow this link and then open the back of the printer and disconnect the wireless card as described by Maggix. It will kill your wireless capability but let the printer start working again.
http://www.fixya.com/support/t648531-hp_7410_all_in_one

Jan 01, 2009 | HP OfficeJet 7410 All-In-One InkJet...

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