Question about Arris SURFboard SB5120 Modem

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Link light on the modem green or orange

I am trying to connect on my laptop to my wireless network but I am unable to get my cable connection to work. Is the link light on my modem supposed to be green or orange?

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The first 4 lights should be gree then the fith orange and should be flickereing on and off fast the last one should be doing nothing

Posted on Dec 19, 2007

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Posted on Jan 02, 2017

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How do i turn wifi off


Locate the Wireless LAN switch located on the front of your computer.
This could be located on the upper row on a laptop it will have the radiation look (((·)))
Make sure its pressed on or off whichever you need.

Move the switch to the right to turn on Wireless connections.

Right-click the network icon located on the system tray next to the clock.
You should see a list of available wireless networks.

Select the network you want to connect to and click "Dis Connect."


Motorola Surfboard Cable Modem User Guide
The user guide for your Motorola Surfboard cable modem can mean the difference between knowing how to locate and diagnose problems with your connection or staring angrily into a maze of blinking lights.

The user guide provides information on properly setting up your cable modem, understanding the indicator lights and troubleshooting problems before you have to call your Internet Service Provider.Connecting Your Modem


Your Motorola Surfboard cable modem must be connected to your home's coaxial cable connection.
Connect the coaxial cable from your cable outlet into the "Input" jack on your cable modem.

If your modem is wireless, it will connect to any computers and wireless devices in your home through the wireless signal sent from the modem.

Wired Internet connections require that you use an Ethernet cable to connect your cable modem to any supported computers and devices.
Understanding the Front Panel

The front panel of your modem is your key to understanding the status of your cable modem.

The front panel features "Power," "Send," "Receive," "Online" and "Link" lights, each of which displays information about your modem.

The "Power" button will display a solid green light when operating normally and will turn off when there is a problem with the power supply.

The "Send" and "Receive" lights will transmit a solid green or blue color when data is being normally transmitted through your modem and will blink when it the modem is scanning for an upstream or downstream connection.

A solid green "Online" light indicates that you are connected to your Internet Service Provider, while no light indicates that the Internet connection in your home is experiencing problems.

A yellow "Link" light indicates that a computer is connected to your modem with an Ethernet connection while a blue light indicates that a high-speed Ethernet connection is being utilized through the modem.

Configuring TCP/IP

The Transmission Control Protocol/Internet Protocol provides the basic foundation for establishing a local network and a connection to the Internet. The TCP/IP can be configured in the "Control Panel" of your Windows computer. Open the "Network and Sharing Center" from the control panel and double-click the "Manage network connections" option. Right-click the network connection displayed and select "Properties," then select Internet Protocol Version 4 and open the TCP/IP properties menu. Select "Obtain an IP address automatically" and "Obtain DNS Server address automatically" from the TCP/IP properties menu and click "Ok" to save your TCP/IP settings.
Troubleshooting


Many technical issues with your cable modem can be resolved by power cycling your modem and the computers and devices connected to it.

To power cycle your modem, unplug it from the power supply for 10 to 15 seconds and reconnect it to the power supply.

Restart all of your connected computers and devices while your modem is power cycling. Problems with the "Send" and "Receive" functions can be the result of a poor signal being sent to your cable modem. Tighten the coaxial cable connection to your modem and contact your internet service provider if problems persist.
http://www.motorola.com/staticfiles/Consumers/Products/Cable Modems and Gateways/SURFboard Cable Modem-SB6120/_Documents/Static Files/557621-001_SB6120_User Guide-US-EN.pdf

Nov 19, 2013 | Arris SURFboard Gateway SBG6580 DOCSIS 3.0...

1 Answer

Compaq presario F500. Wireless internet connection not working. Internet works when plugged into modem. D-Link wireless modem working perfectly. Constant red/orange light on next to wireless switch at...


Hi, Thanks for using fixya.

When you connect it to wireless make sure you go into control panel / network view your connection right click on local area network connection choose disable then connect to your wireless connection. Right click your wireless icon by your clock choose connect to wireless network or view available local wireless connection.

Terry

Feb 15, 2011 | HP Compaq Presario F500 F700 and G6000...

1 Answer

I have hughes net with an HN9000 modem installed and I'm trying to use it with a D-Link DI-524 wireless router. When everything is connected, I can connect to the router, but Local Only. When I click...


Make sure you use the correct cable between the router and the D-Link. If you use the blue wire it won't work. The orange and orange white pair have to be swapped with the green- green/white pair on one end of the cable only. Usually, the cable is orange in color and is called a crossover cable.

Apr 16, 2017 | D-Link Xtreme N DIR-655 Wireless Router

1 Answer

Unable to wireless connect TP-Link TL-WR841ND to Motorola SBG900


DO any of these error conditions show up on the front panel display?

Front-Panel Lights and Error Conditions
Light Turns Off During Startup If:
RECEIVE The downstream receive channel cannot be acquired
SEND The upstream send channel cannot be acquired
ONLINE IP registration is unsuccessful
POWER The SBG900 is not properly plugged into the
power outlet
OR
Light Turns Off During Normal Operation If:
RECEIVE The downstream channel is lost
SEND The upstream channel is lost
ONLINE IP registration is lost
POWER The SBG900 is unplugged

If you rent or lease your SBG900 Contact your cable service provider.
If you own your SBG900 Call 1-877-466-8646 for technical and warranty support. Support is available
24 hours a day, seven days a week.

Feb 28, 2017 | Arris SURFboard SBG900 (49402201900) Modem

1 Answer

When I connect the ethernet cable to my tower, I gave an orange light. What could be causing this to happen?


What Orange light are you refering to? You have an orange and green LED on the block of the Ethernet connecter, if the cable is plugged into the plug and the other end is terminated into another deive such as a modem,bridge,router or switch the orange light(led) should come on as that indicates a valdi link hence being called the link light, the green light(led) indicates data being received or transmitted. If orange flash with sparks(bad) from the plug it means there is power on the cable..very bad as this could be due to the ethernet card that is faulty or the device on the other end of the cable is faulty.

Aug 01, 2009 | Intel Ethernet 10/100 Network Adapter

1 Answer

Unable to set 2wire wireless connection with my PC


connect a cable modem to it take out thwe existing ethernet in the cable modem put in the 1 that u have with ur new 1 put it in the cable modem put the other end in the first port of the ethernet ports take the 1 u took out of the cable modem and and it put it in 1 of the thernet ports all the light should go green then try wireless.

Feb 25, 2009 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

Trying to get online with my xbox 360


Are you getting a Green light on the network port of the xbox?



If not the you may need to use a crossover cable. a striaght through cable (Normal Network Cable) wont work.

if you have a spare cable you can make one by cutting 4 wires

orange
orange stripe
green
green stripe

connect orange to orange stripe
connect green to green stripe and so on,

Mar 04, 2008 | Microsoft Xbox 360 Console

1 Answer

Unable to detect my router


This is because your router is setting your pc at a different IP address than your original modem. Make sure router is set to enable DHCP which gives out an automatic ip address and check your wireless card and network cards are set to obtain ip address automatically. It may take a few re-starts to get on the internet as your systems will need to clear their previous DNS settings. Also i assume you have set up the home network wizard (XP) as you are now using a router and not a direct modem. Also try Start>Run, then type ipconfig /flushdns then press enter.

Dec 27, 2006 | D-Link AirPlus DI-524 Wireless Router

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