Question about Microsoft Xbox 360 Arcade

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Problem requesting service from extended service plan

Everytime I try to request service online for my son's xbox360 I get denied and then I see that is shows I put in something different as the problem, Has anyone else experienced the same problem.

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If you have created a gamer id before having the internet setup for it it wont let you use it u will have to set a new one in order to use the 360 online

Posted on Aug 02, 2009

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Do not request service online... call them directly at

1-800-4MY-XBOX. The customer service hours are 9:00 A.M. to 1:00 A.M. EST

Posted on Jul 29, 2009

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