How to remove a Kuppersbusch micro wave oven that is built in. An electrician and joiner have failed to free it The turntable will not turn

Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

Hi,

Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

Microwave Oven Basic Troubleshooting Tips

heatman101

A loud buzz is a symptom of a shorted magnetron or high voltage diode. Would recommend that you take it to a qualified repair facility if you want it repaired, but if the magnetron has failed, the part costs can equal that of a new oven.

Micro wave as the name suggests produces heat when the micro waves aimed at an object causes the water molecules inside the object to vibrate hence producing heat.The gadget responsible is the magnetron. If your magnetron is not receiving ht voltage or receiving but faulty, then your micro wave wont work please take precaution when opening micro wave due to high voltage caps that remain charged sometimes even when it is off.check the high voltage fuse/ diode and capacitor if they are fine and the step up trans former o.k then the only option is to replace the magnetron

mcdevito75 here, Maybe, any place that sells micro wave ovens. However you may have to contact the manufacturer either online or phone.

1. the motor to rotate the glass table in the micro wave may have stop working or the switch to the motor is defective.

if you open the cupboard door above the microwave you should see two or four screws/bolts holding the microwave up there. there should also be an electrical outlet up there where the microwave is plugged in. have at least two strong people. put some blankets on your stove top to protect it. unplug and remove the screws. it should be connected in back by a metal plate also. when the microwave is tilted down at a fourty five degree angle, you can give a little lift and it should pop off the plate in back. it is heavy. get a new one at sears or other appliance retail outlets. i dont recommend best buy. they really screwed me over so i dont send business their way.

The turntable is either plastic gear driven or uses a belt. either way, it's usually all non metallic due to the microwaves. you'll need to see if the motor that drives these are turning by removing the case. this can be EXTREMELY dangerous as the radiation from the cylstron tube. if it's a simple as a belt, the part can be replaced. good place to go is www.repairclinic.com

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Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free. Whirlpool customer service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

For owners whose oven is out of warranty, read on:

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel (and your model does not have this feature) but it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

try pulling on the plastic drive and inspect it you just pull up on it to remove it