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paper feed, drum, Replace cartridge, Cartridge error, out of paper

Dust on Drum... (by 6 users)

posted by TXGUY76 on Nov 23, 2007

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Have not had any trouble with using 7820N until recently with messege of "dust on drum"..have taken drum out and cleaned area in question; but still is with error messege...has anyone else seen this? Does this simply mean time to buy a new drum? or any suggestions to maybe fix...I put a new toner cartridge in it today already...thanks

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5 Other Users Have The Same Problem

Comment by Guest, posted on Jul 02, 2008

i have the same problem. keep getting "dust on drum" message and now my printer isnt working...really annoying.. what do i do???

Comment by poconnor, posted on Apr 16, 2008

I tried the FixYa solution about turning off, running clean paper through, and turning back on - it worked!

It was really difficult to turn the gear, and I was worried about breaking it, so when I was able to turn the printer back on and print, I just printed 20 blank pages, and noticed some black specs of toner coming off.

Works great now!

Comment by Guest, posted on Jan 26, 2008

These standard suggestions don't work... While I don't get the "Dust on Drum" anymore, I cleaned the drum well many times, but the pages come out smeared with black toner... and I didn't print more than 3000 pages with it.

Comment by Guest, posted on Nov 29, 2007

I too have had the "Dust on Drum" problem many times now. It seems that sometimes I have been successful in getting it cleaned and working again, but this time it just won't work again. Any help will be much appreciated. It says that it has 56% drum life left but that is until my wife throws it though the window which will end it's life. Help Please. From a frustrated user.

Comment by Guest, posted on Nov 29, 2007

Keep getting "dust on drum" msg. Paid 100.00 for new drum, still get message after three weeks. Sliding the blue tab does not work to clear problem.
Help!!

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posted on Nov 29, 2007

Guest

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I have had same problem. Try this. Turn off/unplug machine. Take out drum, remove cartridge. Locate the colored roller and insert clean plain paper. Rotate gear to feed paper through. Look at the junk on the paper!. Clean the corona wire by sliding the blue tab thingy as per the manual. Then replace cartridge, drum, turn on machine and hopefully - hey presto!
Good luck.

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Solution #2

posted on Nov 27, 2007

dunglc

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Hi Txguy76,

How many pages did you printed from this drum? If you used this drum over 12,000 printed pages, you should replace with a new drum.

Do you clean corona wire of drum? Take drum out of machine, clean corona wire by gently sliding the blue tab from right to left several times; then, return the blue tab and snap it into the home position (triangle sign). Install toner and drum into your machine and print test.

Good luck to you.

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Solution #3

posted on Aug 04, 2008

coza198

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I unpluged the fax/printer, took the drum out. took out the toner Cleaned the drum roller with a damp cloth then dried it very well. Moved that blue tap thing of the drum back and forth a few times. put it all back together and into the machine. Turned it back on. And WOO HOO it finally worked. Thanks for all the tips.

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